Job Information
Nordstrom Business Process Architect (Hybrid - Seattle) in Seattle, Washington
Job Description
A day in the life…
The Business Process Architect is an effective leader, problem solver, committed to using Business Process Methodologies (BPM) to improve the productivity and engagement of the organization through better processes, tools and thinking. They are a member of the Business Process Architecture team within our Merchandising Product Management Organization.
The ideal candidate is self-motivated, proactive and results oriented. This individual has a unique blend of retail business knowledge, BPM skills (including notation), project or program management skills, and technical knowledge or analysis skills.
The ideal candidate will…
Design & document processes to Implement strategies/roadmaps for a particular capability and improve efficiency
Work with key stakeholders to review proposed strategies or roadmaps and be able to communicate impacts and risks associated with change.
Work with users to capture pain points and decisions that are included in a process for future enhancements
Be customer focused and use process to understand and illustrate the problem.
Builds trust by acting as a liaison between business leadership stakeholders, product managers and technology
Lead process design to facilitate development of business solutions that combine knowledge of business processes and issues, general technological options and process improvement techniques
Manages complexity by breaking down the process and identifying areas for discovery efforts and to identify risks or painpoints within the process
Demonstrates decision quality when evaluating technology updates within the context of business process (where it fits)
Communicate and collaborate with Technology groups as a process expert to help capture requirements for technology solutions that enhance merchant experience and support the business process
Review and evaluate impacts within the capability roadmap to assess timing and sequencing
You own this if you have...
4+ years of experience with demonstrated, comprehensive knowledge of retail business landscape and the processes that support that landscape, preferably across more than one capability area.
Demonstrated leadership skills and ability to drive change in a complex environment
Excellent communication and interpersonal skills – ability to build relationships and influence without authority
Strong organization and project management skills including creating and managing a project plan and timeline both within a team and across project partners.
Executed and driven projects to completion in a timely manner and worked collaboratively with cross-functional partners across the enterprise
The ability to work effectively in a team environment and across all organization levels, where flexibility, collaboration and adaptability are required
Demonstrated the ability to work without required supervision and direction
Additional Preferred Qualifications
Lean Certification from an accredited organization.
Have participated in/or led transformational organization change
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Washington: $80,000 - $155,000 Annually
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf
About Us
We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.
Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.
CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.
OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.
CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.
HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.
WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.
Come on! Join us!