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Slalom LLC Business Operations Analyst in Seattle, Washington

Analyst, Business OperationsAt Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there.We are seeking a top-notch Analyst to support our accounts as part of our Business Operations team. The successful candidate will be responsible for maintaining the internal operational lifecycle for some of our key clients. We are looking for an individual with demonstrated professionalism, attention to detail, creative problem solving, and adaptability. Candidate must excel at effective communication, big picture thinking, and the ability to infuse the core tenants of Customer Love in the internal operations lifecycle for one of our key clients.Responsibilities* Utilize internal business systems to assist accounts in day-to-day management* Assist account leaders with identifying, obtaining, tracking, and managing engagement/project details* Research complex questions and troubleshoot engagement, invoicing or other issues* Manage account onboarding process, time entry, and invoicing for key accounts* Analyze engagement, account and industry specific reports with knowledge of benchmarks and the ability to communicate results with key stakeholders* Manage vendor management (TPA) systems and associated relationships with procurement and buyers* Maintain/build content for information and community management technologies (MS Teams)* Plan and execute account/industry specific events; managing the end-to-end processes* Act as first line of contact between consultants in the field and market leadership - help to resolve issues as they arise* Act as a liaison between business leaders and global IT, HR and/or Finance teams to identify and resolve issues with engagement setup, time entry, and billing, etc.* Prepare agendas and facilitate various account team meetings - holding participants accountable for follow up and action itemsBusiness Development and Sales Cycle Support* Review contracts to ensure accuracy, acceptable terms, and adherence to requirements* Become and serve as a SME in client operations and logistics and Slalom corporate services* Coordinate, monitor and assist with client proposals, contracts, MSA's and other related documents* Project manage the end-to-end legal review process on contracts and proposals* Utilize business systems (Salesforce, ChangePoint, Power BI) to provide reporting support* Research and develop presentation materials as necessary for business development opportunities* Opportunity management via Salesforce.com, ensuring accuracyQualifications* 3+ years of professional work experience* Strong interpersonal communication skills, and executive presence* Ability to multi-task and prioritize* Excellent analysis skills, and ability to focus on detail and accuracy* Strong technology skills, including Microsoft tools and Salesforce.com platform* Self-starter with the willingness to act and find opportunities to support* Positive, relationship-oriented attitude and communication style* Ability to work across teams in the organization and support multiple departments and business leaders* Ability to respond creatively, calmly and flexibly to changePreferred* Experience at a professional services company* Experience with Salesforce.com platform* Interest in technology tools and process improvement* Experience working with proposals, contracts and legal documentsAbout UsSlalom is a modern consulting firm focused on strategy, technology, and business transformation. In 43 markets around the world, Slalom'steams hav

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