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University of Washington BUSINESS ANALYST in Seattle, Washington

Req #: 199490

Department: ACADEMIC AND STUDENT AFFAIRS

Posting Date: 11/24/2021

Closing Info: Open Until Filled

Salary: Salary and benefits are competitive. Salary is commensurate with qualifications and experience.

Shift: First Shift

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. Academic and Student Affairs has an outstanding opportunity for a Business Analyst. Under the direction of the Associate Vice Provost and University Privacy Officer in the complex and evolving area of privacy in higher education, this position is responsible for examining and analyzing data, processes, systems, and practices for consistency with the UW privacy principles. The person in this position must stay current with a high volume of internal and external (national and international) privacy laws, policies, and practices with attention to analysis opportunities for developing and delivering related advice, resources, education, and training as part of the UW privacy program. The Business Analyst is required to use effective communication and in-depth knowledge of the UW Privacy Office’s operations to streamline internal operations, promote collaboration, and increase awareness of services in the University community. The person in this position develops and manages the privacy education, training, and communications. As requested by the Associate Vice Provost and University Privacy Officer the Program Operations Analyst supports, and in some instances manages, program development and operations, as well as workflow processes within the UW Privacy Office and with stakeholders or key collaborators who are integral to the development of privacy related resources for the UW. The Business Analyst is responsible for all outreach to the UW campus and community and will work to increase awareness and education of the UW Privacy Office services. The Program Operations Analyst is an experienced professional who can independently support both the strategic and the day-to-day operations of the UW Privacy Office. This individual will facilitate and oversee workflow processes and operational activities for a wide variety of tasks (e.g. committee meetings, event planning, training and educational activities, website management, and privacy resources. This person will assist with the creation and maintenance of privacy websites. DUTIES & RESPONSIBILITIES Education and Training: • Develop and maintain in-depth knowledge and understanding of the UW Privacy Office’s purpose, roles, services, purview and its related process workflows to provide education and training to a range of audiences across the UW. This includes developing, delivering, and facilitating across multiple delivery mediums, including privacy information meetings, printed and orated educational content, and educational outreach across campus as requested by the Associate Vice Provost and University Privacy Officer. • Identify training needs and objectives, and design and create targeted privacy education and training. Review other current program content for consistency of messaging. Collaborate with senior leadership in designing, coordinating, and implementing outreach initiatives, communication plans, and other options to increase awareness of the UW Privacy Office and its initiatives to members of the UW community. • Develop education and training plans to include scope, goals, deliverables, and associated tasks. Efficiently manage deliverables to completion in established time periods and expectations set by the Associate Vice Provost and University Privacy Officer. • Develop and maintain privacy websites to increase awareness of and deliver education about the UW privacy program including, but not limited to the privacy office website, UW online privacy statement, UW website terms and conditions of use, or other privacy resources as requested by the Associate Vice Provost and University Privacy Officer. • Understand, evaluate and proficiently utilize currently available online/electronic training delivery systems. Apply best practices and knowledge of instructional design to the strategy, design, and delivery of education, training, and outreach. Strive to increase the accessibility of all work products, and education and training materials for persons with disabilities. • Maintain library of privacy topics for current or future education and training materials. Program Development and Service Excellence: • Design, develop, and manage effective process workflows to maintain privacy program materials in collaboration with other various leaders across the UW, subject matter experts, business and technical owners, service owners and managers, etc. that provide essential information to be incorporated into institutional resources that are published by the UW Privacy Office (e.g. confidential data risk guide, privacy threshold and/or privacy impact assessments processes). Manage collaborative work in a way that positively influences and encourages others to contribute information or other expertise in a timely manner in order to meet the UW Privacy Office goals. • Prepare materials, provide support, promote a collaborative work environment, and contribute to the collaborative process at team meetings or as a representative of the UW Privacy Office at events. • Manage assigned projects with varying timelines, resources, and priorities to ensure timely completion of action items and reports to the Associate Vice Provost and University Privacy Officer. Apply various methodologies for gathering data, proposing solutions, and assessing improvement opportunities. Maintain excellent organization and management of each project from initiation to completion, follow-up as needed with program team members or others to ensure timely completion of action items, and report regularly to the Associate Vice Provost and University Privacy Officer. • Support the UW Privacy Office in document maintenance, communications, and organization and management of program information in physical and/or electronic file formats to facilitate workflow and ensure compliance with records retention or other related UW policies and requirements. Lead, support, or monitor efforts to facilitate effective and efficient operations or improve workflow throughout all operational aspects of the UW Privacy Office. Analysis and Report Development: • Collaborate with content area experts across campus to obtain necessary data to provide analysis and reports to support privacy awareness and decision making. • Independently research, source, interpret, and assess alternative privacy practices, frameworks, issues, and opportunities. Discuss and evaluate analysis with Privacy colleagues, and support direction of Associate Vice Provost and University Privacy Officer for projects and implementation efforts related to research and analysis. • Regularly perform professional level analyses of a non-routine nature, which requires independent judgment and discretion in work directly related to the UW’s policies or UW units’ privacy practices. Other duties as assigned. Requirements include: • Bachelor’s degree or equivalent experience in computer science, information management, business, public administration, law or other fields closely related to privacy • At least 4 years of experience creating and delivering education, training, and outreach materials, including design, development, and implementation for various levels of an organization. • Understanding of and experience with learning principles or course design techniques. • Strong verbal, written, and interpersonal skills. • Experience with organizational development, process improvement, workflow design and management, and program operations. • Experience utilizing relevant software, including the full Microsoft Office Suite, and desire to learn new systems or software to support or improve workflow processes. • Skill in exercising independent judgment, problem-solving and decision making, and working under minimal supervision to organize and prioritize work with competing deadlines. • Demonstrated experience maintaining good working relationships and acting as an effective team member. • Demonstrated experience managing highly sensitive and confidential communications in an organized, thoughtful, and quality manner.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. Desired: • Experience working in a large academic institution. • Appropriate certifications from relevant professional organizations and societies. • Experience with privacy programs in higher education or a large scale global organizations. • Experience leading teams or projects. As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academi-staff-20210208.pdf) Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

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