Job Information
Nordstrom BBM & MEP Program Manager - Facilities - Seattle in Seattle, Washington
Job Description
As the Hard Services Program Manager, you’ll manage multiple Hard/Reliability services programs across retail, supply chain, and corporate buildings and ensure all assigned program deliverables are being met or exceeded. You will provide technical expertise in the creation and management of program protocols for both JWN and related suppliers to ensure the best maintenance practices are archived. For contracted services, you will partner with key business stakeholders and Strategic Sourcing to source and manage various suppliers through strong contracts and business reviews. The candidate will be responsible for developing a sustainable reliability program and leading multiple reliability processes in a manner that will have a direct impact on equipment safety, efficiency, uptime, quality, cost management, customer satisfaction, innovation, and ultimately profitability for JWN.
A day in life...
Key areas will be the execution of projects and the development of maintenance plans for equipment within existing structures and/or new buildings, which may include Electrical infrastructure upgrade, Generators removal and installation plan, building switchgear guidance and installation, building distribution panels, safety equipment, Fire Life Safety – Systems, Air Compressors maintenance and installation, Waste Handling Equipment, Power Industrial Truck Equipment (PIT), Material Handling Equipment (MHE), MHE controls and Mechanical/ Electrical/ Plumbing (MEP)
Develop and implement strategic reliability program around critical assets like Vertical Transportation – Elevators, Escalators, Fire Life Safety, VRC (vertical reciprocating conveyor), Dock equipment/Maxx Reach.
Analyze equipment downtime data, and develop and manage warranty processes that will drive OEM uptime and lower costs.
Develop maintenance benchmarking data / KPIs to drive improvements amongst like sites within the Supply Chain network, stores, and corporate.
Develop, implement, and own strategies that will improve current maintenance practices and processes to drive better equipment uptime, lower repair costs, and lower material inventory levels/costs.
Promote network standard and original equipment manufacturer (OEM) subject matter experts to develop reliability efforts through enhanced communication and best practices sharing.
Partner with Facilities Managers to coordinate maintenance activities in support of driving World Class Maintenance within JWN Facilities.
Own and regularly respond with subject matter expertise to maintenance/equipment-related questions, own access to and distribution of OEM technical bulletin updates and facilitate strong communication with OEM vendors.
Work with MC program managers to leverage the value of the computerized maintenance management system (CMMS) for tracking work orders, planned/predictive maintenance, spare parts inventory/sharing, MRO management, and maintenance history of the equipment.
Analyze operational data and equipment performance history to deliver improvements in critical maintenance-related metrics / KPIs.
Develop, own, and deliver comprehensive maintenance and reliability training to maintenance resources in conjunction with Business Performance/Continuous improvement manager.
Through analytical tools, work with other departments within JWN/Asset Program Manager to identify equipment end of life (EOL) opportunities, required equipment, and process upgrades and guide through long-term capital investment plans for facilities.
Other Essential Functions / Duties:
Coordinate reliability-based activities with all JWN facilities’ equipment service providers and ensure service providers are meeting JWN facilities equipment operating/maintenance standards based on established KPIs.
Implementation of performance metrics and engagement in business reviews with service providers, as needed.
Use Reliability Centered Maintenance principles to establish and optimize maintenance strategies for assets.
Analyzes asset data to determine the most effective Preventative/Predictive Maintenance program to minimize asset failures and maximum overall maintenance effectiveness at multiple facilities within JWN facilities departments.
Communications with all team members to support the development of new site planning in support of the company’s goals and objectives.
Ensure team members perform assigned tasks in a safe, effective, and efficient manner.
Provides technical assistance to the facility managers across JWN facilities departments.
Reviews goals and KPIs related to Preventative Maintenance and Maintenance Resource Utilization, and guiding improvement opportunities.
Performs asset failure investigations to reduce asset downtime utilizing reliability methodologies and tools.
You’ve got this if…
Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, Business or other related engineering degree OR 7+ years of equivalent professional or military experience.
Experience in MEP, HVAC, Reliability Centered Maintenance, with electrical theory, Robotics, Controls components, automated equipment
Knowledge of equipment, systems, and processes such as electrical/instrumentation, piping, valves, pumps, the material of construction, fire detection and controls, material handling equipment, and building/structure maintenance.
Extensive experience working with typical industrial facility equipment (assets) including pumps, motors, valves, fans, material handling equipment, tanks, and piping. Also has experience with instrumentation and electrical equipment
Preferred Qualifications
Extensive experience working with typical industrial facility equipment (assets) including pumps, motors, valves, fans, material handling equipment, tanks, and piping. Also has experience with instrumentation and electrical equipment.
Experience in Industrial or Retail Facilities Management
Systems integration experience.
Experience supporting a wide range of different conveyors and sortation systems, including SDI, Dematic, and Intelligrated/Honeywell.
Excitement for the opportunity to redefine the future of Nordstrom Facilities
Exceptional attention to detail with the ability to consistently produce accurate work, manage time, multi-task, and prioritize work.
Strong proficiency in Microsoft Office, especially Excel to combine (VLOOKUP) and manipulate and analyze (PIVOT TABLE) data into formats suitable for analysis and business recommendations
Ability to influence and affect outcomes with people outside of the organization
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Washington: 92,000.00 - 155,000.00 annual
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf
About Us
We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.
Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.
CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.
OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.
CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.
HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.
WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.
Come on! Join us!