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University of Washington ASSOCIATE DIRECTOR in Seattle, Washington

Req #: 232141

Department: CAREER AND INTERNSHIP CENTER

Posting Date: 03/19/2024

Closing Info: Open Until Filled

Salary: $6,583.00 - $7,083.00 per month

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701_a11y.pdf )

Although open until filled, priority application date is April 7, 2024.

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

The Career & Internship Center at the University of Washington (UW) Seattle Campus assists students from all backgrounds as they explore industries and careers; learn about and develop skills for professional success; secure and reflect upon career-related experiences; articulate their skills and experience to others; and launch post-graduation plans. Our team has a deep appreciation of and respect for a diverse academic environment, inclusive of students, faculty and staff of many social, economic, cultural, ideological, racial and ethnic backgrounds. For more about what our center does and how we do it - including our commitment to inclusion, diversity, equity, and access - visit careers.uw.edu/resources/cic-vision-more

POSITION PURPOSE
We are hiring a leader for our career coaching team. Our career coaches support students and recent graduates in exploring careers and securing internships and jobs through virtual and in-person 1:1 and group services; produce content for our interest and identity pages; create and revise resources to align with current student needs and labor market trends; and so much more. The person we hire into this role will provide guidance and operational support to the coaches as they carry out their work, make decisions about what types of student-facing resources we need, and serve as a critical member of the center’s executive leadership team.

This position, Associate Director for Coaching Operations, is supervised by the center’s Executive Director. This role is eligible for up to 40% (2 days) of telework per week, depending on staff, employer, and student needs.

DUTIES AND RESPONSIBILITIES Management of Coaching Operations (65%) Personnel

  • Provide supervision to a team of approximately 4 staff career coaches and provide program oversight for approximately 4 peer career coaches.

  • Cultivate a community of practice so coaches can learn best practices from one another.

  • Provide leadership during staff and peer coach hiring, onboarding, and training.

  • As needed, provide support and guidance to departmental and college-based career coaches.Vision & Direction

  • Establish, communicate, and execute overall vision for coaching operations.

  • Decide how much of which services to offer based on student need and staff capacity.

  • Help coaching team evolve and adapt to meet the needs of an increasingly diverse student body, complex campus career services landscape, and evolving world of work.Logistics

  • Facilitate detailed scheduling and calendaring tasks for our in-house workshops/webinars.

  • Facilitate decision-making and delegation of workshop requests made by campus partners.

  • Troubleshoot backend issues related to the Appointments module in Handshake.

  • Ensure coaching services are recorded accurately in Handshake.

  • Run and analyze student usage reports of coaching services.

  • Design and implement assessments of coaching team effectiveness and impact.Resources

  • Stay abreast of labor market trends and coaching best practices.

  • Help decide which internal and external resources should go where on our website to ensure students can easily access them.

  • Lead efforts to ensure our blog, interest communities, identity communities, and other student-facing web pages stay current and dynamic.Center Leadership (20%)

  • Help establish vision, create policies, and make funding decisions with the center director and associate director.

  • Provide second opinions, thought partnership, and pushback on an array of issues during executive leadership discussions and decision-making.

  • Facilitate collaborations between the coaching team, other areas of the office, and other offices on campus.

  • Help elevate and integrate career concepts in various facets of the undergraduate experience.Direct Service (15%)

  • When possible, fill behind coaches who are out unexpectedly to reduce impact to students.

  • In peak times, coach individuals through 15/30 minute appointments on an array of career topics.

  • Occasionally facilitate workshops, give class talks, moderate panels, and present at orientations.

  • Contribute to the instruction and management of our Career Exploration & Planning course.

  • As needed, help with front desk coverage, career fairs, and other center operations. MINIMUM REQUIREMENTS

  • Bachelor’s degree.

  • Four or more years of career coaching experience, preferably in a higher education setting.

  • Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS

  • Experience supervising professional staff.

  • Ability to communicate clearly, concisely, and professionally in writing.

  • Skill in facilitating online, in-person, and recorded presentations with diverse audiences.

  • Ability to build and maintain collaborative relationships with a range of stakeholders.

  • Proficiency in utilizing and trouble-shooting issues with computer applications and online platforms (i.e. MS Office, Zoom, shared cloud storage spaces, databases, etc.).

  • Skill in using analysis (of staff needs, center data, campus developments, national trends, etc.) to inform decision-making. DESIRED QUALIFICATIONS

  • Ability to foster an inclusive and psychologically safe work environment for supervisees and colleagues.

  • Ability to give constructive feedback in a warm yet clear way to strengthen individual and team growth.

  • Genuine desire to seek, receive, and implement feedback from others.

  • Ability to problem-solve, think future-forward, experiment, innovate, assess, and adapt.

  • Ability to plan work effectively, manage projects, follow through to completion, and meet deadlines.

  • Interest in evaluating and modifying services, resources, and messaging to enhance access for students from historically marginalized communities.

  • Willingness to, occasionally, work evenings and Saturdays.APPLICATION INSTRUCTIONS

  • Submit a resume and cover letter to https://hr.uw.edu/jobs (https://www.washington.edu/jobs/) . Applications without cover letters will not be considered.

  • In your cover letter, please include a distinct paragraph that describes your efforts to further your knowledge around inclusion, diversity, equity, and access. Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

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