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Blanton Turner Assistant General Manager/Property Manager [Seattle, WA - Thornton Place] in Seattle, Washington

Thornton Place is a 387 unit property conveniently situated between downtown and North Seattle. A beautiful complex, this property is located right next to a commercial hub and offers amenities such as a fireplace lounge and free movie passes to the on-site movie theater.

As an Assistant Property Manager, you will be responsible for assisting the Property Manager with the professional day-to-day management of the property. The Assistant Manager is a highly organized, self-starter, creative, high-energy person with exceptional customer service, leasing management and business management skills.

  • Location: Seattle, WA

  • Salary: $55,000 to $58,000 per year

  • Schedule: Tuesday - Saturday, 9:00am to 6:00pm

  • Benefits: 401k program, medical plans with 100% premium coverage

    Skills & Qualifications

  • Minimum 1 year experience in property management or related field.

  • 2 years customer service experience required.

  • 4 year college degree preferred.

  • ARM designation desired.

  • WA Real Estate license desired.

  • Computer literate; proficient with productivity software including MS Office, Office 365 and Google Docs.

  • Experience with YARDI Voyager 6.0 desired; ability to learn quickly required.

  • Experience with Citrix XenApp or related software desired.

  • Ability to manage time efficiently and prioritize workload to meet deadlines.

  • Must be detail oriented with strong organizational skills.

  • Show accountability for all work and actions.

    Duties Marketing and Leasing

  • Perform leasing duties as needed.

  • Audit and review resident files, MFTE applications from start to finish, and standard market rate applications.

  • Assist in preparing and adhering to the marketing and leasing plan.

  • Have an up-to-date and comprehensive understanding of market trends, comparable properties and the target demographic.

  • Collaborate with property manager to assess changes in the rental market through analysis of traffic and historical records.

  • Anticipate upcoming occupancy changes and maintain a leasing plan in order to prevent vacancy loss.

  • Have a clear understanding of brand execution through all interactions and experiences to ensure brand integrity.

  • Maintain Fair Housing guidelines while being culturally aware and be able to work with diverse groups of people and interests.

  • Tenant Retention

  • Provide superior customer service at all times and continually review and improve customer service strategies.

  • Respond to incoming resident issues and manage responses on the resident portal.

  • Arrange and facilitate resident events, happy hours, programs, etc.

  • Organize, manage, and implement rental agreement renewal program.

  • Maintain regular, effective communication with residents.

    Financial Reporting & Control

  • Assist accountant with completing and distributing legal notifications to residents, receivables, payables, and delinquency.

  • Review and adhere to the budget.

    Reporting

  • Complete all necessary reporting including, but not limited to, leasing traffic reports, market surveys, and social media analytics in a timely manner.

  • Review and send weekly leasing reports to Property Manager and property owners.

    Maintaining the Physical Asset

  • Assist Property Manager to prioritize, schedule and monitor daily activities, service requests, inspections, make-ready priorities and construction/improvement projects.

  • Perform daily property walk through to identify maintenance issues and prepare for preventative maintenance.

  • Respond quickly and appropriately to emergencies, including being on the non-primary after-hours emergency contact list.

    Administration

  • Organize and maintain systems of documentation and ensure paperwork is complete, accurate, and submitted in a timely manner – including MFTE items.

  • Maintain and run renter’s insurance tracking program, parking and storage log, bike room audits, file audits, etc.

  • Work independently without direction, complete follow through on all assignments, and identify projects in areas needing improvement.

  • Maintain a clean, organized work area.

  • Must communicate professionally, concisely, and accurately in person and in writing.

    Blanton Turner is a Seattle-based property management and development consulting firm providing multi-family and student housing developers and owners with real estate solutions for an ever-changing economy. We're a proven team that has been working together for years. We think like owners, run properties like the multi-million dollar businesses they are, apply insight gained through our extensive background in development, and enjoy having a little fun while we're at it.

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