Blanton Turner Assistant General Manager/Property Manager [Seattle, WA - Thornton Place] in Seattle, Washington
Thornton Place is a 387 unit property conveniently situated between downtown and North Seattle. A beautiful complex, this property is located right next to a commercial hub and offers amenities such as a fireplace lounge and free movie passes to the on-site movie theater.
As an Assistant Property Manager, you will be responsible for assisting the Property Manager with the professional day-to-day management of the property. The Assistant Manager is a highly organized, self-starter, creative, high-energy person with exceptional customer service, leasing management and business management skills.
Location: Seattle, WA
Salary: $55,000 to $58,000 per year
Schedule: Tuesday - Saturday, 9:00am to 6:00pm
Benefits: 401k program, medical plans with 100% premium coverage
Skills & Qualifications
Minimum 1 year experience in property management or related field.
2 years customer service experience required.
4 year college degree preferred.
ARM designation desired.
WA Real Estate license desired.
Computer literate; proficient with productivity software including MS Office, Office 365 and Google Docs.
Experience with YARDI Voyager 6.0 desired; ability to learn quickly required.
Experience with Citrix XenApp or related software desired.
Ability to manage time efficiently and prioritize workload to meet deadlines.
Must be detail oriented with strong organizational skills.
Show accountability for all work and actions.
Duties Marketing and Leasing
Perform leasing duties as needed.
Audit and review resident files, MFTE applications from start to finish, and standard market rate applications.
Assist in preparing and adhering to the marketing and leasing plan.
Have an up-to-date and comprehensive understanding of market trends, comparable properties and the target demographic.
Collaborate with property manager to assess changes in the rental market through analysis of traffic and historical records.
Anticipate upcoming occupancy changes and maintain a leasing plan in order to prevent vacancy loss.
Have a clear understanding of brand execution through all interactions and experiences to ensure brand integrity.
Maintain Fair Housing guidelines while being culturally aware and be able to work with diverse groups of people and interests.
Provide superior customer service at all times and continually review and improve customer service strategies.
Respond to incoming resident issues and manage responses on the resident portal.
Arrange and facilitate resident events, happy hours, programs, etc.
Organize, manage, and implement rental agreement renewal program.
Maintain regular, effective communication with residents.
Financial Reporting & Control
Assist accountant with completing and distributing legal notifications to residents, receivables, payables, and delinquency.
Review and adhere to the budget.
Complete all necessary reporting including, but not limited to, leasing traffic reports, market surveys, and social media analytics in a timely manner.
Review and send weekly leasing reports to Property Manager and property owners.
Maintaining the Physical Asset
Assist Property Manager to prioritize, schedule and monitor daily activities, service requests, inspections, make-ready priorities and construction/improvement projects.
Perform daily property walk through to identify maintenance issues and prepare for preventative maintenance.
Respond quickly and appropriately to emergencies, including being on the non-primary after-hours emergency contact list.
Organize and maintain systems of documentation and ensure paperwork is complete, accurate, and submitted in a timely manner – including MFTE items.
Maintain and run renter’s insurance tracking program, parking and storage log, bike room audits, file audits, etc.
Work independently without direction, complete follow through on all assignments, and identify projects in areas needing improvement.
Maintain a clean, organized work area.
Must communicate professionally, concisely, and accurately in person and in writing.
Blanton Turner is a Seattle-based property management and development consulting firm providing multi-family and student housing developers and owners with real estate solutions for an ever-changing economy. We're a proven team that has been working together for years. We think like owners, run properties like the multi-million dollar businesses they are, apply insight gained through our extensive background in development, and enjoy having a little fun while we're at it.
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