Work in Washington Veterans Jobs

Req #: 237751

Department: HOUSING & FOOD SERVICES

Appointing Department Web Address: https://hfs.uw.edu/About

Job Location Detail: Up to 2 days a week remote work

Posting Date: 10/07/2024

Closing Info: Closes On 10/21/2024

Salary: $9,668 - $10,037 per month

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701_a11y.pdf ) Please note that this position has been refreshed. If you have already submitted your application, you need not submit it again, as it has already been received.

ASSISTANT DIRECTOR FOR FACILITIES SERVICES

Thank you for considering Housing & Food Services at the University of Washington, Seattle.

Housing & Food Services (HFS) provides on-campus housing to over 10,000 student residents and operates over 40 dining and café locations that serve the entire campus community. To successfully accomplish this, we employ over 1,200 students, classified and professional staff members who work throughout HFS, providing residential and dining services to the campus. As reflected in our mission statement— working together to enhance student life —teamwork and service to our students and customers are at the heart of our business.

At the University of Washington, diversity is integral to excellence. We value and honor diverse experiences and perspectives, strive to create welcoming and respectful learning environments, and promote access, opportunity, and justice for all. In Housing & Food Services, our DEI statement reads:

HFS will become an organization that prioritizes inclusive workplace communities, centered on belonging and opportunity for all staff. All HFS staff must accept responsibility to identify and interrupt biases, privilege, barriers, and power dynamics. We challenge ourselves to engage in open dialogue, active listening, and empathic learning.

Should you wish to learn more about our commitment to diversity, equity, and inclusion at UW Housing & Food Services, please reference this link Diversity, Equity, and Inclusion Statement Training (https://rise.articulate.com/share/Rvbm5rUb5hsucH1MFwIlEmC1xhyJOtye#/) .

POSITION PURPOSE Direct the maintenance program for all Housing & Food Services facilities, comprised of residence halls, apartments, and dining venues, including supervision of staff, operations management, and quality assurance. Manage administrative programs for the HFS Facilities Services and Planning unit.

DUTIES AND RESPONSIBILITIES Maintenance Program Leadership:

• Oversee maintenance and operations for all residence halls, apartments, and dining venues to maintain a high-quality and safe environment that meets the programmatic and educational needs of the community.

• Oversee the preventive maintenance program

• Oversee reactive and emergency maintenance response

• Oversee cyclical renewal

• Oversee Staffing patterns and schedules

• Effective use of the HFS maintenance and paint staff

• Coordination with UW Facilities Services shops and contracts

• Quality assurance programs to monitor standards compliance.

• Oversight of the apartment turn schedule

• Computerized maintenance management system oversight

• Manage delivery of maintenance services provided for HFS by UW Facilities Services and contractors

• Determines the scope of a wide range of projects from one-time repairs to building renovation and construction.

• Administer contracts for delivery of services including elevator maintenance and laundry services.

• Responds to emergencies and coordinates needed repairsSupervision:

• Establishes and maintains an organizational culture that emphasizes service to customers, including residents, staff and visitors, vendors and contractors.

• Supervise the work of direct reports ensuring appropriate productivity and quality.

• Evaluate the work completed by direct reports and provide constructive feedback so as to support success.

• Ensure proper implementation of Department and University personnel, payroll, and safety policies and procedures.

• Through coordination with other Facilities Managers, provide task coordination and oversight for Maintenance Custodians and UW Facilities Services staffFacilities and Department Operations Management:

• Serves as a member of the Operations Unit Leadership Team

• Establishes and administers assessment and quality assurance measures for program activities, including, analysis of work order and building operating cost trends, unit responsiveness, and student and guest feedback.

• Develop policies and standard operating procedures for the Facilities Services and Planning unit.

• Coordinates Facilities Services and Planning unit training including employee training and presentations to other HFS units

• Manage unit administrative programs including preventive maintenance, warranty repair process, keys and physical security, fire and life safety.

• Support coordination of facilities and departmental operations for student move-in and summer conference programs.

• Respond to University and Department emergencies, including serving in the Unit Response Center when activated to support HFS facilities, services and communities

• Serves as interdepartmental liaison with the childcare centers and privately managed apartment facilities owned by HFS.

• Serves as a Departmental representative with campus departments, including UW Environmental Health and Safety, UW Transportation Services, and UW FacilitiesOrganizational Effectiveness:

• Develop and manage the over $2 million residence hall maintenance budget, including participation in reserve and capital improvement planning and project development.

• Analyzes current and future needs and develops plans for addressing them.

• Ensures that budget goals are met and that HFS obtains the greatest value for resources expended.

• Serves as interdepartmental liaison with campus partners or other agencies. Serve on the campus committees as assigned.

• Approves all expenditures for facilities maintenance.

• Support the execution of capital development projects

• Performs other duties as assigned, including special projects, work on committees and activities as well as other HFS unit activities, including recognition and service events.

• Oversee financial and physical assets associated with the department program.

• Initiates and review purchases for the apartments and monitors inventory of property belonging to HFS.

• Develops the apartment facilities maintenance budget, including participation in reserve and capital improvement planning and project development.

• Ensures that budget goals are met and that HFS obtains the greatest value for resources expended.

• Approves all expenditures for facilities maintenance.Emergency Management Program Support:

• Support HFS senior leadership in the planning and administration of the HFS departmental emergency management program.

• Coordinate development and revision of emergency response plans, business continuity plans, and emergency response team documentation.

• Organize and present emergency management training sessions.

• Other duties as assigned IMPACT TO THE UNIVERSITY An effective facilities management program preserves and protects over $1.5 billion building replacement value of university assets and creates a safe environment for residents. Maintaining a physical environment which supports student success increases student retention, occupancy in student housing, and ensures uninterrupted operation of housing and dining facilities which result in over $150 million in annual revenue. Collaboration within HFS and the University contributes to consistency and alignment with University-wide goals and objectives. A failure to maintain building systems effectively could result in the inability to deliver fundamental building services and poses life safety risks for occupants at a significant reputational risk to the institution. POSITION COMPLEXITIES

• This role participates in leadership and program management throughout the Department of Housing & Food Services, beyond the maintenance and facilities functional area.

• Leadership of a skilled trades team requires the ability to understand, prioritize, and determine resolution for a variety of technical issues.

• Addressing maintenance needs in over 3.7 million square feet of varied commercial building designs and construction while adhering to University policies and procedures.

• Involvement in housing and food service maintenance requires understanding of a variety of customer needs from the residence hall student occupant to the Executive Chef in the Catering Department.

• Working in a University environment requires the ability to know when and with whom to coordinate program activities.

• Scope of work requires the ability to communicate effectively with diverse audiences.

• Residential nature of HFS facilities makes it necessary to respond immediately and effectively in emergency situations.

• Responding to facilities emergencies requires significant independent discretion in directing a course of action to protect property and ensure continuation of service, at times requiring consultation and onsite response around the clock. CONDITITONS OF EMPLOYMENT Assigned to a Monday through Friday day shift with the requirement to attend meetings and participate in after-hour events as needed. Required to respond to emergencies that occur while on or off duty. May participate in an on-call rotation. Eligible for up to 2 days remote work a week. SUPERVISION RESPONSIBILITIES Direct supervision of up to three professional staff and two contract classified staff:Facilities Manager for Maintenance and Operations-1 FTEFacilities Manager for Operations and Building Systems-1 FTEFacilities Manager for Dining and Amenities-1 FTEMaintenance Supervisor 2-1 FTEFacilities Program Coordinator-1 FTEProvide indirect supervision of Maintenance Mechanic Lead (3 FTE), Painters (4 FTE), Maintenance Mechanics (5 FTE), Machinery Mechanic (1 FTE) student employees (0.5 FTE) and a summer-only professional staff member (1 FTE) REPORTS TO Associate Director for Facilities Services MINIMUM REQUIREMENTS A bachelor’s degree in any field and four years of full-time experience in college and university housing management, facilities management, property management, operations management, or a related field. Work experience should include at least two years of supervisory experience and experience that demonstrates knowledge of maintenance and building operations. Equivalent combinations of facilities management experience, facilities trade experience, and educational programs (including certifications) may substitute for these qualifications. DESIRED QUALIFICATIONS

• A master’s degree in Facilities Management, Construction Management, Engineering, Architecture, Business Administration, Public Administration, Higher Education Administration, Student Affairs/Services, or related field.

• Experience working with a maintenance program in a university, student housing, or institutional setting.

• Knowledge of university housing operations, occupancy cycles, and residential life programs

• Experience with project management

• Strong oral and written communications skills.

• Ability to develop partnerships with key stakeholders.

• Ability to develop and deliver training or assessment programs

• Ability to interpret or administer contracts and/or manage the delivery of contracted services

• Ability to develop ideas and implement them through teamwork and collaboration

• A proven track record of delivering results, building accountability for staff and creating a positive working environment characterized by teamwork and innovation

• Experience utilizing Microsoft Office, computerized maintenance management systems, or, housing information management systems.

• Familiarity with emergency management. Completion of FEMA Incident Command System Training 100, 200, 300, and 700 CONDITITONS OF EMPLOYMENT

• A satisfactory outcome from reference check verification is required prior to hire Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.