Job Information
Eagle Security Group Armed Security Specialist - Site Lead in Seattle, Washington
JOB DESCRIPTION: The Site Lead is responsible for managing all physical security operations to ensure security functions are performed accurately and efficiently to provide a safe and secure environment for the client and their assets. This is a highly visible customer-facing role that entails regular interaction with the client’s employees and their senior leadership. DUTIES & RESPONSIBILITIES:
Physical Security, Access Control & Badging
Maintain acute situational awareness and professional posture.
Maintain a presence at the Security Desk and monitor cameras/radios for unusual activity.
Ensure access control procedures and policies are followed.
Address unauthorized persons on client property. Communicate and de-escalate a situation to other members of Security or Law Enforcement.
Use access control programs to create profiles and assign appropriate access levels to employees and contractors.
Maintain 100% accountability of all keys, access cards, FOBS, and other means of accessing client property.
Investigate all unauthorized entrances onto client property.
Ensure floor patrols are being conducted at normal intervals and at the end of each shift; immediately notify appropriate departments if hazards are found.
Enforce policies and procedures set forth by Eagle and the client.
Communication & Customer Service
Provide accurate and concise information at all times with the team, staff, and visitors.
Answer all incoming calls with appropriate discretion in accordance with policies and route to appropriate department.
Send daily Reports of Occupancy in the morning and at close of business .
Communicate with your team, staff, and visitors and follow-up on every request from staff and other partners.
Always maintain a high standard of professional conduct and demeanor.
Supervisory Responsibilities
Supervise a team of Security Agents to ensure all job functions are being performed accurately, efficiently, and safely.
Provide regular feedback on direct reports to Management.
Cover shifts and/or gaps when team members are absent due to unforeseeable events.
Maintain/provide site scenario procedures and ongoing training with the team to include medical, firearms, and defensive tactics.
Provide the team with feedback and guidance.
Propose new SOPs and assist with updates to current policies and procedures.
Track licensing requirements and requalification for the team.
REQUIRED QUALIFICATIONS:
Possess a Washington State armed private security license.
Previous security experience, including remote monitoring, access control, physical security, emergency response, as well as security protocol implementation.
Ability to work independently and adapt to various work-paces while always maintaining a high-level of attentiveness and energy.
Exercise sound operational judgment, as well as flexibility to shifting priorities and challenges.
Adhere to a strict drug-free policy, ensuring a safe, healthy, and productive work environment for the client and their employees. May be required to participate in ongoing drug screenings for the duration of employment.
Must be able to pass pre-employment background investigation.
Have the legal right to work in the United States.
Possess a valid driver's license for the state of residence.
At least 5 years of security experience, preferably in the private sector.
Must have the ability to speak, read, and write English.
Maintain physical fitness to include standing on feet for several hours without a break, provide protective coverage during physically taxing activities including running, as well as maintain long schedules on property and in the field.
Ability to use computers and related office equipment, including the preparation of documents and inputting data. Knowledge of Microsoft Office is preferred.
DESIRED QUALIFICATIONS:
Working knowledge of basic IT troubleshooting.
Prior training in emergency medicine, defensive tactics and arresting techniques, and tactical firearms.
Military or law enforcement experience.
BENEFITS:
Health, Vision, and Dental Insurance
Disability and Life Insurance
401K
Holidays and Paid Time Off
This position description describes the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This position description is not intended as and does not create a contract of employment between Eagle Security Group, Inc., and any individual employee. Eagle Security Group, Inc. reserves the right to change this position description at any time within its sole discretion.
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