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Miele, Inc. Appliance Repair Technician in Seattle, Washington

Job Purpose Come join us! We have a fantastic opportunity for a self-motivated, customer-oriented person with excellent communication skills. An Appliance Repair Technician to represent our brand at customer locations to diagnose, troubleshoot and repair our domestic premium appliances. Key Responsibilities * Travel to customer location to diagnose, troubleshoot and repair Miele equipment utilizing factory training, service manuals and computerized tools. * Level and adjust equipment to include plumbing, gas and electrical connections * Instruct customers on the proper use of equipment and maintenance * Organization and upkeep of company provided vehicle (tools, test equipment, computers and other company items) * Complete all service calls and warranty documentation in an accurate and timely manner * Maintain required parts inventory by ordering replacement parts as necessary and conducting inventories as required * Maintain the delivery truck in safe and working order Requirements * 100% local daily travel required * A valid driver's license * High school diploma or general education degree (GED) * Knowledge of basic plumbing and electrical skills * Good computer skills with knowledge of Microsoft Office * Ability to apply concepts of basic math * Ability to read, write and comprehend instructions, correspondence, and memos in English * Ability to multi-task * Ability to work professionally with colleagues and be a team player * Ability to manage and de-escalate difficult customer situations * Must be self-motivated, customer-oriented person with excellent communication skills Working Conditions * Generally works in a customer's home but may be exposed to extremes in temperature, humidity or wetness when in transportation * May occasionally walk on slippery or uneven surfaces * May have exposure to dust, gas, fumes or chemicals * On occasion, may use special visual or auditory protective equipment * Will occasionally climb stairs and work off elevated surfaces * Frequently work with bio-hazards for Commercial Technicians only Physical Requirements * Ability to sit, walk and crawl occasionally * Ability to stand, squat, kneel and dexterity to bend/twist neck and waist, frequently * Ability to use hands repetitively and power/simple grasp constantly * Ability for fine manipulation of hands as well as pushing, pulling and reaching above and below shoulder level constantly * Physical ability to lift, pull and push products up to 50 pounds frequently * Physical ability to lift, pull and push products that weigh in excess of 100+ pounds occasionally * Ability to carry items up to 6 feet occasionally Compensation * $52,000 to $72,800 Why you might like working here: * You love autonomy and the accountability for results * You like working for a family run company, market leader in the premium domestic appliance. * You like working for a company that believes in the aspiration to do it forever better and to be forever better * A competitive compensation package * 100% covered Life and long-term disability insurance * Wellness discounts on medical premiums * 401k with company match * Generous Employee Purchase program * Wellness and volunteer Programs * Engaging Employee Activities ABOUT MIELE What does it take for a family run company to become world market leader in the premium domestic appliance and commercial machine segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues ca To view the full job description,

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