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The Salvation Army Administrative Assistant - William Booth Center in Seattle, Washington


POSITION TITLE: Administrative Assistant (WBC)

STATUS: Full Time / Non-Exempt


The Salvation Army is a branch of the Christian Church and the ultimate goal of all programs is the spiritual regeneration of all people.

The Salvation Army is an equal opportunity employer.


Within the Finance and Administration Department, the Administrative Assistant (WBC) will provide general administrative support to the William Booth Center (WBC) leadership, under supervision of the Business Manager. This includes answering phone calls, scheduling meetings, and supporting clients and visitors. They will carry out administrative duties such as filing, typing, copying, email management, scanning etc. They will also assist with financial and other general reporting.


  • High school completion or equivalent required; some college preferred

  • 2 years minimum experience in 2 or more of the following fields: office administration, customer service, calendar management, file management


  • An ability to engage with diverse populations in a respectful and culturally responsive manner

  • Demonstrates a commitment to the values of equity and inclusion by honoring diverse characteristics and expressions of personal identity

  • Excellent verbal and written communication skills

  • Ability to work in a fast-paced environment and maintain poise under pressure

  • Must have excellent interpersonal skills, with emphasis on effectively working in a team environment and with a diverse population

  • Must be willing and able to adhere to Salvation Army policies and procedures

  • Must have the ability to pass a TSA background check

  • Ability and willingness to keep information confidential

  • Must be detail oriented and can prioritize and manage multiple tasks and deadlines

  • Must be a self-starter and able to work well independently

  • Strong use of the English language in verbal and written communication

  • Excellent telephone skills

  • Excellent typing skills

  • Experienced and knowledgeable in business protocols

  • Strong mathematical skills


  • Microsoft Office Applications

  • Zoom Meetings

  • Working knowledge of standard office equipment


  • Collect, distribute, and coordinate mail and deliveries

  • Support the Finance and Administration team

  • Answer phone and direct calls where appropriate

  • Schedule appointments and maintain calendars for WBC leadership

  • Manage files including archiving

  • Troubleshoot issues and coordinate repairs on office equipment

  • Liaise with IT to set up new staff and address machine malfunctions as needed

  • Operate and assist in maintaining all safety and security systems, which may include intrusion alarm, fire alarm, automated gates, door locks and key card systems, and CCTV video monitoring.

  • Responsible for maintaining and ordering office supplies.

  • Handle sensitive client information with a high standard of confidentiality.

  • Assist WBC Director and Assistant Director with organizing and prioritizing email.

  • Assist with the timely completion and submission of required reports.

  • Securely handle petty cash and receipts and reconcile monthly.

  • Maintain and update local contact information.

  • Create meeting agenda and take meeting notes as needed.

  • Perform other administrative functions as requested by supervisor.


  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis

  • Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead

  • Ability to operate telephone

  • Ability to operate a desktop or laptop computer

  • Ability to lift up to 25 lbs. (usually file boxes)

  • Ability to access and produce information from a computer

  • Ability to understand written information

  • Ability to operate a motor vehicle

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)