Job Information
University of Washington ACADEMIC SUCCESS PROGRAMS ADMINISTRATIVE MANAGER in Seattle, Washington
Req #: 244009
Department: UW TACOMA
Appointing Department Web Address: https://www.tacoma.uw.edu/academic-affairs/student-success
Posting Date: 03/18/2025
Closing Info: Closes On 04/01/2025
Salary: $5,126 - $5,950 per month
Shift: First Shift
Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-contract-covered-exempt-20250130-a11y.pdf)
The University of Washington Tacoma is an anchor institution that is deeply invested in its local communities and in student success. As one of three campuses of a world-class university, UW Tacoma is dedicated to interdisciplinary and innovative teaching and scholarship and to engaging the community in mutually beneficial partnerships. UW Tacoma’s commitment to access and diversity is central to an environment where students, staff, faculty and South Sound residents find abundant opportunities for intellectual, personal and professional growth. More information about UW Tacoma and its strategic plan can be found here. (https://www.tacoma.uw.edu/strategic-planning) Academic Success Programs has an outstanding opportunity for an Administrative Manager to join their team.
The Academic Success Programs Administrative Manager provides critical operational, fiscal, and administrative support to Academic Success Programs (ASP), comprising a central unit (including the Associate Vice Chancellor for Student Success (AVCSS) and the Director of Advising) as well as four units: Teaching and Learning Center (TLC), Office of Global Affairs (OGA), University Academic Advising (UAA), and Office of Digital Learning (ODL). Reporting to the AVCSS, this role is essential for aligning ASP operations with its mission to enhance student success and collaboration across units.
This position manages the daily operations of ASP, provides executive support to the AVCSS, and oversees the ASP Program Coordinator. This position ensures the smooth functioning of ASP through effective fiscal management, administrative oversight, and program support and management.
DUTIES AND RESPONSIBILITIES Fiscal Oversight & Budget Management (35%)
Manage Academic Success Programs (ASP) budgets, ensuring accuracy in financial tracking, forecasting, and reconciliation.
Collaborate with unit leads to develop annual budgets and monitor expenditures.
Provide support to ASP staff on fiscal processes, including procurement, travel, and reimbursements.
Monitor expenditures, in collaboration with unit-level operations support staff.
Prepare financial reports and analyses for the Associate Vice Chancellor for Student Success (AVCSS), highlighting trends and opportunities.Executive Support (25%)
Assist the AVCSS with scheduling, meeting preparation, and correspondence.
Manage communication in collaboration with the AVCSS, ensuring timely and transparent information, responses, and follow-ups.
Coordinate logistics for initiatives led by the AVCSS, including scheduling, communication, and documentation.
In collaboration with the AVCSS, create reports and visualizations of student success assessment data.
Act as a liaison between the AVCSS and ASP units, ensuring clear, timely, and effective communication.Operations & Administrative Management (20%)
Oversee administrative processes for ASP, ensuring consistency and efficiency across all units.
Develop and implement operational policies in collaboration with unit leaders.
Supervise the ASP Program Coordinator, providing guidance, support, and professional development opportunities.
Provide support to ASP Program Coordinator and projects as needed.Communications and Projects (20%)
Coordinate the creation of quarterly reports for the unit, including a newsletter and student data updates.
Lead process improvement initiatives to enhance operational efficiency across ASP.
Support cross-unit initiatives, including the Student Success Strategy and the Academic Advising Leadership Council.
Other duties as assigned. MINIMUM REQUIREMENTS
Bachelor’s degree and two years minimum of experience in administrative operations, fiscal management, or a related area. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS
Experience providing executive support, which could include scheduling, process development, and correspondence management.
Proven ability to supervise staff and foster professional development.
Strong proficiency with Microsoft Office Suite and financial software. KEY COMPETENCIES
Strong organizational and project management skills, with attention to detail.
Proficiency in financial management and reporting, including budget development and reconciliation.
Excellent interpersonal and communication skills, with the ability to work collaboratively across diverse teams.
Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment.
Commitment to advancing equity and inclusion in operational practices. DESIRED QUALIFICATIONS
Experience working in a higher education environment.
Familiarity with UW systems and processes (e.g., Workday, BI Portal).
Experience leading process improvement or assessment/effectiveness initiatives.
Proficiency in data management or visualization software, such as Power BI.
Demonstrated ability to produce internal communications, such as newsletters.
Knowledge of student success programs and their assessment in higher education. Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
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