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Expeditors Senior Specialist- Customs Brokerage in SeaTac, Washington

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals

  • 250+ locations worldwide

  • Fortune 500

  • Globally unified systems


To provide an elevated standard of customer service and compliance knowledge in working with our customers on their import customs declarations


Major Duties and Responsibilities (but not limited to the following):

·       Entry Processing

o   Evaluate available documents, process and monitor entries

o   Billing and Dispatch (includes resolving billing and dispatch discrepancies timely)

o   Action post entry requests within 1 week of receiving notification from customer

o   Adhere to global operations procedures, customer standard operating procedures (SOP), and productivity standards


·       Customer Service

o   Build and maintain lasting relationships with customers based on mutual trust and respect

o   Utilize a partnership approach to overcoming challenges in import process.

o   Maintain strong familiarity with a customer’s scope and rates to suggest service changes that can positively impact the customer’s business

o   Be the point of contact to help customers navigate Expeditors internal network

o   Use the entry workflow daily to monitor all phases of an entry


·       Training

o   Obtain required 52 training hours annually

o   Adhere to global compliance procedures

o   Complete required assigned training timely

o   Be proactive with self-development

o   Proactively share compliance knowledge with team members


*Please see Account Representative – Customs Brokerage as well for basic scope of duties expected



·       Advanced in Customs entry filing, compliance and management; may include specialty areas such as food/beverage, dangerous goods, tech or other

·       Proficient with Expeditors transportation systems

·       Proficient Microsoft Applications [Excel, Word, Power Point, Outlook, etc.]

·       Proficient with Internet and Intranet browsers to obtain critical job function resources



Experience and Education:

·       Minimum 3-5 years industry experience and/or customs brokerage license

·       Exceptional interpersonal skills; ability to relate to customers and internal employees at all levels

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time 

  • Health Plan: Medical, Prescription Drug, Dental and Vision

  • Life and Long Term Disability Insurance 

  • 401(k) Retirement Savings Plan (US only)

  • Employee Stock Purchase Plan 

  • Training and Personnel Development Program


All your information will be kept confidential according to EEO guidelines.