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Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

This role is responsible for executing the strategy for the Charter Program at Alaska Airlines (AS). As a people leader, the Manager Charter Operations leads and establishes priorities for the team to ensure the safe and timely execution of charter related non-routine flight operations.

Key Duties

• Lead team and establish priorities of the charter program, including an annual budget, training, and program irregularity reporting.

• Provide input in the strategy of the structural leadership and organization of the Charter Operations Program in partnership with charter operations specialists, network operations control (NOC), flight operations, inflight, and charter sales.

• Oversee the execution of Charter Operations ensuring company and regulatory compliance.

• Contribute to and execute the long-term strategy and planning for charter load coordinator training and ensure adequate staff is trained to meet the needs of the operation.

• Create, maintain, and make decisions on standard operating procedures for charters ensuring compliance with all regulating entities and maintains operational requirements for the Civil Reserve Air Fleet commitment.

• Establish financial and operating metrics to analyze performance of charter operations.

• Leverage today’s standards and evolving tools and technologies to proactively discover ways to evolve our processes to improve reliability and scalability.

• Develop people through effective performance management and ongoing feedback, focusing on delegation for stretch assignments, growing and developing the team for capacity and growth, looking at performance across the team, and time management.

• Drive effective diversity, equity and inclusion practices to build a culture of belonging while actively supporting and executing on the company’s D&I initiatives, goals and commitments.

• Partner with NOC to manage Spire contract, including tracking offline diversions, maintaining training and process alignment between airline and vendor, execution of the annual plan, and adherence to all regulatory requirements.

Job-Specific Experience, Education & Skills

Required

• 5 years of experience in airport operations, or related area.

• 2 years of leadership experience.

• Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.

• A valid passport and a willingness to travel throughout the Alaska Airlines and Horizon Air system including international travel.

• Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).

• Strong interpersonal and communication (e.g., verbal, written, presentation) skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and with key external business partners.

• High school diploma or equivalent.

• Minimum age of 18.

• Must be authorized to work in the U.S.

Preferred

• 3 or more years of charter experience.

Job-Specific Leadership Expectations

• Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

• Create a diverse and inclusive culture where all employees feel safe, included and they belong.

Salary Range

$113,200 - $169,800 / year

Total Target Compensation Range (incl. bonus & equity)

$124,520 - $186,780

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines & Horizon Air

• Comprehensive well-being programs including medical, dental and vision benefits

• Generous 401k match program

• Quarterly and annual bonus plans

• Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Requisition Type Management
Apply by 7:00 PM Pacific Time on 11/15/2024
Location Seattle - Gold Coast Center (GCC)
Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
I: Y - ASMG
Z: Y - FL
L: #LI-B
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Job Locations USA-WA-SeaTac
Requisition ID 2024-13323
Category Corporate & Operations