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Lead, Reverse Logistics Join us to create change and have an impact in homes around the world. At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Where you'll be: This position will be based in the Rochester, NY. All about the role: We have an exciting opportunity for a skilled Lead, Reverse Logistics professional to join our team! As Lead, Reverse Logistics, you will ensure the accurate and on-time receipt of inbound loads and outbound customer shipments. You will collaborate with all departments within the facility, the Electrolux RDC Advocate Team, Electrolux Sourced Deployment Team, International Transportation Team and Ryder Load Planners. This position requires reacting to all management requirements with a sense of urgency to ensure high service levels. This role includes understanding the inventory layout within the facility, effective communication with inbound / outbound clamp operators and carriers for pick-up and drop-off schedules. What you'll do: Responsible for monitoring merchandise received and shipped from facility shortages. Create shipping and receiving documents to include Pick Lists, Load Sheets, BOLs and Packing Slips. Responsible for logging in system inbound and outbound discrepancies, such as wrong product, incorrect quantity and damages. Effectively communicate with Front Office clerk when needing to order office supplies. Limits access to receiving and loading dock by unauthorized individuals. Work in tandem with various departments and maintain flexible attitude supporting all the work that helps achieving organizational goals. Coordinate damaged and defective products and make sure that it is accounted and handled properly. Qualifications and preferred qualifications: High school graduate or equivalent. 3-5 years' experience of shipping and receiving. Operational experience is preferred. Strong attention to detail, with excellent follow-up skills. Creative problem solver, ready to take ownership of assigned duties in a timely manner. Strong knowledge of Microsoft Excel, ERP/MRP, Warehouse management systems, SAP. Flexibility to work standard shifts as well as extended business hours depending on customer needs. Benefits highlights: Medical, dental, vision and life insurance. Competitive holiday and vacation time off program. Retirement Savings Plan (401(k)) with relevant company contribution. Discounted products and an EAP upon hire and tuition reimbursement after 12 months of service. At Electrolux, we take responsibility for our development in a supportive environment where we embrace our differences and learn from each other. In a truly multicultural setting, we shape living for the better and create remarkable experiences for employees and consumers, all around the globe. Electrolux Home Products, Inc., together with its parent companies; affiliates; subsidiaries and divisions (collectively referred to as Electrolux ) is an Equal Opportunity Employer. Our employment decisions are made without regard to race, color, religion, sex, marital status, pregnancy, national origin, citizenship, age, physical or mental disability, genetic information, sexual orientation, veteran status, military status, or any other characteristic or status protected by federal, state or local law.