Work in Washington Veterans Jobs

Title: Operations Support Specialist - Night Shift Location: Richland, WA About Lamb Weston We love making fries almost as much as you like eating them! Since the 1950's, Lamb Weston has inspired customers with food they love, trust, and share with families and friends. As a leading global manufacturer of quality frozen potato products with over 10,000+ team members around the world, it's our business to see the possibilities in potatoes and people. We are looking for team members with an appetite for a challenge! People who are hungry to join a winning team and help us make a difference in the world. When you join Lamb Weston, you join a community with a strong support network and training programs designed to nurture, inspire, and help you grow. We are driven by a relentless pursuit of results and by people who think creatively and embrace our values of: Integrity, Teamwork, Inclusion, Drive for Results, and Empowerment. Exactly what you'd expect from the most inventive potato company in the world! Join Lamb Weston! We bring the world together with our fries. Job Description Summary The incumbent is responsible for resolving employee issues and problems that are presented to the department through our various channels, including phone, web, and email. Incumbent will resolve issues and problems that are reported directly by the employees, and will also be responsible for resolving time-sensitive issues being reported. Issues that will be resolved include, but may not be limited to: general employee issues or complaints, scheduling, initiating leaves of absences, troubleshooting computer programs (KIOSK), time and attendance and other administrative duties. Job Description Key Accountabilities Assist with various HR job functions including but not limited to: •Reviewing and preparing the employee schedules and replacing call-ins. •Answering phones, emails, radio. •Issuing Personal Protective Equipment •Answering employee questions •Updating attendance program and routing disciplinary forms •Review timekeeping system regarding hours worked by employees •Process vacation requests, PTO, and leaves of absence •Assist employees with initiating the FMLA/OFLA process. •Being a CHAMPION on enforcing Lamb Weston policies. Basic & Preferred Qualifications Skills & Experience This position requires general office experience, excellent interpersonal, organizational and problem-solving skills. A strong work ethic and employment history is highly desired. The incumbent must be self-motivated, organized, punctual, and accurate. The incumbent must be a team player, and be willing to work in a team environment. The following are required but not limited to: * High degree of customer service orientation a must. * Strong verbal and written communication skills a must, both in communicating directly with employees and plant management. * Experience in troubleshooting computer hardware and software problems. Flexibility in working hours. * Ability to work in a high volume call environment. Education * General office experience or training is required. On the job training will be provided and validated in accordance with skills training and evaluations. * High school diploma or general education degree (GED) required. * Associates degree preferred. * Administrative work experience in a Human Resources department preferred. Competencies * Must have basic reading and writing skills. * Basic computer skills * Strong PC skills to include Microsoft Office: Word, Power Point, and Excel. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential