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Title: Fulfillment Specialist Location: Richland, WA About Lamb Weston We love making fries almost as much as you like eating them! Since the 1950's, Lamb Weston has inspired customers with food they love, trust, and share with families and friends. As a leading global manufacturer of quality frozen potato products with over 10,000+ team members around the world, it's our business to see the possibilities in potatoes and people. We are looking for team members with an appetite for a challenge! People who are hungry to join a winning team and help us make a difference in the world. When you join Lamb Weston, you join a community with a strong support network and training programs designed to nurture, inspire, and help you grow. We are driven by a relentless pursuit of results and by people who think creatively and embrace our values of: Integrity, Teamwork, Inclusion, Drive for Results, and Empowerment. Exactly what you'd expect from the most inventive potato company in the world! Join Lamb Weston! We bring the world together with our fries. Job Description Summary This position's primary responsibility is to manage all customer sample and consumer service fulfillment processes for Lamb Weston. Within this role, you will provide support to Quality Assurance, Production Plants, Sales, Regulatory Affairs, Marketing and Consumer & Customer Affairs. There will be Technical, Physical and Managerial components with Customer Experience and Safety being paramount. Job Description * Process customer sample fulfillment requests: order products from local warehouses, transfer products from remote warehouses, prepare cases with dry ice and labeling, coordinate pickup, delays and any issues with couriers and enter shipment information within SharePoint * Process all consumer affairs fulfillment requests, including coupon, FM/product retrievals, and sales/marketing campaign shipments * Collaborate with Lamb Weston Trade Team on providing necessary information and coordination of international sample shipments * Creation of all QA Department Purchase Orders and entry of all department invoices within SAP * Management of temporary employees and QA Fulfillment Clerk, including morning strategy meetings and end of day summaries * Inventory incoming and outgoing products appropriately for freezer storage * Collaborate with warehouses on transfer orders * Maintain current SharePoint Shipping Request site and Salesforce fulfillment processes * Generate and analyze regular reports on shipping volume, costs, and inventory * Maintain, report and coordinate storage and ordering of all shipping supplies to eliminate runouts * Provide backup for all Customer and Internal cuttings and trainings, Quality Assurance checks and shipment processes during department absences * Create and audit all procedures related to Sample Fulfillment Department * Train all backups and stakeholders on all related procedures at regular cadence Basic & Preferred Qualifications Education/ Certifications: * 4-year college degree preferred Skills and Experience: * 5 years related experience in Shipping, Quality Assurance, Restaurant Operations and/or Manufacturing is highly preferred * Customer Experience or Service Experience is a plus * Managerial and Strong Leadership Skills required * Strong Work Ethic and Employment History required * Excellent verbal and written communication skills are essential * Intermediate to Advanced PC Skills must include Windows, Word, Excel, SharePoint, and Outlook * Experience with Salesforce and/or Lamb Weston software systems and processes a plus * Comfortability reporting and speaking in front of an audience * Must be highly organized, efficient, and results To view the full job description,