Work in Washington Veterans Jobs

A trusted non profit Credit Union in Washington State is interested in adding Bilingual Customer Service Representative to their team in Richland, Washington! Candidates should be bilingual in English and Spanish.

Description:

• Provides outstanding service to promote deep and lasting member relationships.

• Answers general inquiries and performs account maintenance via phone or email channels.

• Meets/exceeds key critical metrics.

• Researches and resolves problems under the mentorship of the MCC Supervisor or MCCR Lead with a sense of urgency.

• Takes ownership of member concerns, sets the expectations, and provides timely follow-up/resolution.

• Sees opportunities to offer additional credit union products, promotions, and services to members and generates referrals that deepen relationships.

• Maintains knowledge of credit union policies, procedures, and regulations.

• Performs other duties as assigned.

Skills & Qualifications:

Bilingual English and Spanish

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.