Job Information
PACCAR Inc. Product Manager - Connected Services Infotainment Job in Renton, Washington
Company Information PACCAR, Inc. is a Fortune 500 company established in 1905 and is recognized as a global leader in the commercial vehicle, financial, and customer service fields. PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium- and heavy-duty trucks under its internationally recognized brands Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and provides customized financial services, information technology and truck parts related to its principal business. Your next career move is waiting at PACCAR whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services. Join the PACCAR team today! Division Information PACCAR's Information Technology Division (ITD), located in Renton, WA utilizes cutting-edge technology to provide systems development, consulting, voice and data communications services to the entire Corporation, which has high visibility in the technology sector. The Role Global Connected Services is seeking highly motivated Product Manager. This position can be located in either Renton, WA or Lewisville, TX. PACCAR Global Connected Services is revolutionizing the vehicle ownership experience with the development of innovative services for connected vehicles. Global Connected Services is hiring a Product Manager. This role is responsible for defining connected vehicle service offerings, developing go-to-market strategies for new services, and managing program development. This position reports to the Manager of Product & Services. The position will focus on our App Strategy for in vehicle Infotainment system and 3rd party FMS relationship. Job Functions/Responsibilities Connected Vehicle Services portfolio development and management Serve as a subject matter expert for the connected services product area Drive customer value and identify monetization opportunities Develop go-to-market strategy, value proposition, including launch and captivity tactics. Work within global cross-functional teams Aligns Connected Services strategy, pricing, processes, and systems with PACCAR Divisions. Ensures Third Party supplier products and services are onboarded and manages vendor relationships. Manage the relationship between business partners, project teams and vendors. Work closely with Division Product Planning and Sales & Marketing teams to align product roadmap initiatives. Ensure Global alignment of Products/Services Engage with Customers to ensure their experiences and needs are evaluated and met Analyze Customer behavior and initiate proactive improvement proposals to Management Uses customer feedback about content, pricing and functionalities to enhance revenue opportunities Responsible for Portfolio Backlog Prioritization for a specific connected product/service Responsible for Intake of Internal Business Requests for a specific connected product/service Participate in workshops to scope projects and gather detailed product requirements. Provide high level user stories (or Epics) to project teams and assist in budget and resource estimates for delivering new products/services or enhancements. Ensure projects include end-to-end validation of new features/services. Domestic and International travel is required - up to 20%. Develop and adhere to program budgets and schedules. Write business plans and obtain approval. Effectively communicate across the organization. Qualifications 5+ years' experience in Automotive, Commercial Vehicle, or Subscription Based Services as a IT Project or Program Manager. Experience in the following but not limited to B2C/B2B eCommerce, Subscription based services, Connected Vehicle Services, Telematics Platforms,