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Alaska USA Federal Credit Union Mortgage Closing Supervisor in Renton, Washington

Reports To: Mortgage Closing Manager

Functions Supervised: Closer I, II, II

Primary Functions: Responsible for timely and accurate mortgage loan closing and daily supervision of mortgage closing staff in Glendale, Arizona Operations Center.

Duties and Responsibilities:

  • Assume certain supervisory responsibilities as assigned by management, such as: a. organize loan files to ensure work is completed timely as directed by Mortgage Loan Closing Manager; b. assist in training new closers; c. provide guidance and assistance to the closing and corrections teams as necessary; d. provide feedback for performance reviews.

  • Perform loan closing tasks as described in Mortgage Loan Closer III job description as needed to ensure team continues to meet established turn-time requirements.

  • Act as back-up Mortgage Loan Disbursement Officer performing duties as described in this position's job description.

  • Ensure that loan disbursement activities are done accurately and timely for boarding to the servicing system.

  • Ensure all closers have prepared files accurately and timely for transfer to the Loan Delivery department.

  • Coordinate with Corrections and Loan Delivery teams to make certain corrections for pending purchases or mortgage insurance are obtained timely, to meet investor and agency requirements.

  • Conduct periodic audits of random samples of closed loans to ensure all closing documents have been scanned into the imaging system, and are complete and legible.

  • Communicate and coordinate with originating and underwriting staff to facilitate excellent member service.

  • Review current practices and procedures and provide recommendations to senior management regarding changes that may enhance member service, or improve efficiency within the department.

  • Perform other duties as assigned.

Education: High school graduate or equivalent.

Creditable Experience in Lieu of Education: Not applicable

Experience/Skills: Proficient in typing, use of calculator by touch, and proficient in the use of personal computer systems. Good communication skills and a thorough knowledge of mortgage loan closing documentation requirements. Must have a minimum of three years management/supervisory experience with demonstrated ability to train staff. Must be able to perform duties independently with minimal supervision. Must have demonstrated an ability to routinely close a high volume of loans without errors. Advanced industry courses in real estate lending and closing recommended.

Tenure: Not Applicable

Equal Opportunity Employer


ID: 2020-2219

External Company Name: Alaska USA Federal Credit Union

External Company URL:

Street: Renton Financial Center

Minimum Salary Grade: Category 09: depending on experience

Work Hours (Please use following format: Monday – Friday: 8:00 am – 5:30 pm) (Text Only): Monday - Friday: 8:00 am - 5:00 pmOvertime as needed.

Regular Schedule is five 8 hour days: Yes

Additional Schedule Differential: None

FLSA Status: Non-Exempt