Kforce CCCS Inbound / Outbound I in Renton, Washington
Kforce has a client seeking a CCCS Inbound / Outbound I in Renton, Washington (WA). You will place outbound calls (regarding account status, complaints, etc.) and handle incoming calls (inquiries, complaints, etc.) and direct calls for further problem resolution.
Individual will support incoming phone lines for member premium payments and billing statement payments for medical and pharmacy care
High volume phone lines
Great customer service skills
Epic experience is helpful, but not required
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours