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Title: Support Engineer

Location: Remote (Candidate can work fully remote, although they need to be in Texas or Redmond to be able to come in ; if needed)

Duration: 12+ months

Pay rate: $50/hr (On W2)

We are looking for a “ Support Engineer “to join one of our Fortune 500 clients.

Job Summary:

The main function of a Support Engineer is to provide technical assistance to computer system users. A typical Support Engineer is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location.

Must Have Skills:

3+ years of experience in a customer-facing or support role in any of the following: technical escalation support, product support, developer support, IT DevOps, IT Admin/support, Systems Development, or Consulting or IT/Network Operations.

2+ years of experience with Microsoft Azure Platform (mandatory)

1+ years of experience Internet of Things IoT (familiarity with Azure OpenAI)

Addon Qualifications:

Development/Coding:

Familiarity with C#, JAVA, .NET, PowerShell, CLI, Cognitive Services and/or AML

Familiarity with workflow automation tools like Power automate, Azure automation etc.

Education &Qualifications:

Associate's degree in computer related field or equivalent training required

7-10 years experience required

Job Responsbilities:

Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity

May install software or perform hardware testing remotely

Enter commands and observe system functioning to verify correct operations and detect errors

Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities

Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and supportKnowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software

We are looking for the candidate who are eligible to work with any employers without sponsorship .

If you’re interested, please click “Apply” button.

If you are not available or this job is not a good fit at present, please share the job details with your friends/colleagues and let me know if anyone is interested

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.