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Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions.

The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.

If you're driven to join a dynamic team, building cutting-edge systems with a profound impact, Microsoft invites you to explore an opportunity within the Secure Admin Services (SAS) team, part of Microsoft’s CISO organization. The Secure Admin Services team is a dynamic, supportive community of engineers and program managers committed to delivering top-tier cybersecurity solutions in a highly collaborative and inclusive environment. This team is committed to protecting users and valuable enterprise assets.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Collaborate with Architects and Organizations: Work closely with architects and various organizational teams to gather requirements for OEMs, develop new laptop models, and ensure they meet SAS/SAW requirements.

• Device Testing and Automation: Lead efforts to test devices for SAS/SAW requirements and automate the testing process to ensure compliance and efficiency.

• Software Management: Manage and update software for the smooth delivery of SAW devices to users across the organization. Work with vendors to deliver these services and manage software updates.

• Incident Management: Act as a Designated Responsible Individual (DRI) for incident management. Respond to and mitigate incidents, ensuring timely resolution and communication with stakeholders.

• Reliability Management: Maintain the reliability and supportability of live services. Monitor system performance, identify issues, and implement solutions to ensure high availability and reliability.

• Security Awareness: Implement security measures in the testing and deployment of devices. Ensure compliance with organizational security policies and best practices.

• Cross-Functional Collaboration: Work with cross-functional teams to achieve timely laptop standardization and ensure smooth operations across different departments.

• Continuous Improvement: Regularly review and analyze system performance and reliability metrics. Identify areas for improvement and implement changes to enhance system performance and user experience.

• Customer and Stakeholder Communication: Ensure informative and timely communication with internal and external stakeholders during incidents and other critical events.

• Other · Embody our culture and values

Qualifications

Required/Minimum Qualifications:

• Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

• OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.

These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Citizenship & Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.

Additional or Preferred Qualifications:

• Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to C#, Java, or Python

• OR Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to C#, Java, or Python

• OR equivalent experience.

• Experience in technical architect, technical consulting, Automation design and implementation, and/or technical sales.

• Experience in automation engineering, process automation, or related fields.

• Experience in technical certification and testing devices for requirements.

• Technical experience in software engineering, automation, device testing, network engineering, or systems administration.

• Proven track record of working with cross-functional teams to achieve timely laptop standardization.

• A sense of personal ownership and accountability, together with the ability to develop and deliver to deadlines while managing internal stakeholder expectations.

• Passion for working on laptop hardware, performing penetration testing, and identifying issues.

• Knowledge of security protocols and the ability to ensure compliance with organizational security policies.

• Demonstrated ability to troubleshoot complex, multi-layer network and cloud issues.

• Working understanding of operating system concepts and imaging.

• Enterprise-scale experience in virtualization and certificate services.

• Experience in cyber security or risk awareness.

• Knowledge of CI/CD pipelines, version control, and other DevOps practices.

• Proficiency in scripting languages (e.g., Python, PowerShell, JavaScript) and familiarity with automation frameworks and tools.

• Experience working with APIs and integrating with third-party systems.

• Solid communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

• Experience with OEM engagement and relationships, including SKU selection, pricing, and supply chain management.

• Proficiency in testing and automating the testing process for devices to meet business requirements.

• Experience in managing and updating software for smooth delivery of devices to users across the organization.

• Ability to work with vendors to deliver services and manage software updates.

• Awareness of security best practices and the ability to implement security measures in the testing and deployment of devices.

Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until January 29, 2025.

#SecureAdminServices(SAS)

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .