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Microsoft Corporation Software Engineer 2 in Redmond, Washington

Intelligent Conversation and Communication Cloud (IC3) powers billions of real-time customer conversations across Microsoft’s first party (Teams, Skype), and second party (Dynamics) solutions. IC3 enables reliable and high-quality audio/video calling, meeting and messaging services that works every time from anywhere, seamlessly across all customer touchpoints. IC3 makes conversations on M365 platforms more intelligent in real-time, empowering best-in-class productivity tools for the modern workplace where every call, meeting or chat will make the next one better.

As a Software Engineer on the IC3 Graph Platform Team, you will develop and maintain a highly productive service for the M365 engineering organization. You will design and implement innovative tools that enable engineers to work with customer issues at scale. These tools will also help the organization to meet the high-quality needs of consumer and enterprise customers. The team develops in Azure, C# and follows Agile engineering practices. If you’re a technically savvy engineer looking for ways to expand your leadership skills by having full autonomy and ownership of large-scale projects, then this opportunity is for you.


  • Design and implement scalable, reliable, maintainable services

  • Demonstrate strategic understanding of the timing and rationale for design choices, within the scope of work.

  • Consistently contribute key ideas to the product or service design and vision that meets the customer's needs

  • Drive design reviews across the team and apply expertise in available technologies

  • Apply metrics to drive the quality and stability of code

  • Have a sense of pride, commitment, and personal accountability for the service quality, completeness and resulting user experience for the life of the product or service

  • Support Teams and Skype’s Engineering System needs. This includes expertise in the end-use and backend configuration of these tools.

  • Work closely with geographically distributed team, including Product Managers and developers, to drive key improvements in Teams Skype’s Engineering System.



  • Solid understanding of Object-Oriented Programming and common Design Patterns

  • 3+ years of relevant software development experience and proficient in C# (Java or C++)

  • In-depth knowledge of cloud development (Azure, AWS, Google Cloud)

  • Experience developing and shipping Azure Services is a plus

  • Experience and involvement with DevOps is a plus

  • Effective communication/collaboration skills, ability to deal with ambiguity and prioritize issues

  • Collaborating with technical partners to deliver end-to-end solutions

  • Experience with multithreading and asynchronous processing

  • Experience with CI/CD pipeline using agile practices

  • Ability to quickly ramp up on multiple technology areas

Interpersonal skills

  • Confident and articulate in expressing ideas to a mixed audience with varying views and challenges

  • Cultural sensitivity and a proven ability to work with teams and partners across multiple geographies.

  • A sense of personal ownership is required, together with the ability to deliver to tight deadlines while managing internal stakeholder expectations

  • Self-motivated and organized to deliver results

Essential qualifications

  • BS or MS degree in Computer Science or Engineering OR equivalent years of work experience.

  • 4+ years of relevant software development experience and proficient in C# (Java or C++)

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form at .

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