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Microsoft Cloud Operations and Innovation team (CO+I) is the team behind Microsoft’s Cloud infrastructure and is responsible for innovating, planning designing, building and operating one of the largest datacenter fleets in the world. We support product teams by providing secure, compliant, cost-efficient and highly available global infrastructure that Microsoft’s customers depend on. Our focus is on smart growth, high efficiency and trusted experience to customers and partners worldwide.

To keep up with rapidly changing customer and business demands, we are looking for a Senior Technical Program Manager who can lead complex changes to our global infrastructure in partnership with business and engineering stakeholders.

The candidate selected will be a self-starter who thrives in ambiguity, with attention to detail, and the ability to work in an ever-changing environment with a desire to help shape the overall business. You will lead multiple simultaneous large-scale initiatives with a balance of technical leadership and business judgement.

You must be solution-oriented with an analytical mindset. You must have the ability to work with diverse stakeholder groups to develop creative engineering solutions to drive changes in our complex and rapidly growing Cloud Infrastructure. Customer empathy and relentless drive to help customers feel more confident in our cloud services are key attributes for being successful in this role.

If you are looking for an impactful, high visibility role, the Senior Technical Program Manager role may be what you are looking for.

Responsibilities

• Lead delivery of strategic initiatives within across divisions, leveraging results-oriented, metrics-driven programmatic approaches.​

• Develop and maintain a long-term program roadmap in collaboration with technical subject matter experts, mitigating risks including technology shifts, industry or market constraints, and cost/pricing pressures.

• Guide teams through the development of frameworks, methodologies & technical solutions that improve resiliency, availability and security of our infrastructure while enabling competitive growth.

• Manage dependencies across multiple work streams to identify potential risk areas through data-focused analysis and identify mitigation actions.

• Advance CO+I’s program management capability by evaluating and improving program management capabilities and encouraging and applying best practices across the organization.

• Drive simplification and automation to evolve processes, services, and solutions that increase agility, efficiencies and lower costs.

Qualifications

Required/Minimum Qualifications:

• Bachelor's Degree AND 4+ years experience in technical project management, engineering, data analysis, or product development

• OR equivalent experience.

• 3+ years experience leading large-scale projects across multiple organizations.

• 2+ years experience managing cross-functional and/or cross-team projects.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications:

• Lean, Business Process Management Professional, Change Management (e.g., Prosci), Six Sigma, and/or Agile certifications.

• Experience interacting with both technical & business subject-matter experts across multiple organizational levels.

• Experience with advanced data analytics & modeling

• Experience in datacenter infrastructure management

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until July 30, 2024.

#COICareers

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .