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In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. 

Microsoft Cloud Operations and Innovation (CO+I) is the engine that powers our cloud services. Our infrastructure is comprised of a large global portfolio of more than one hundred datacenters and one million servers. Our foundation is built upon and managed by a team of subject matter experts, who work tirelessly to support digital services for more than one billion customers and twenty million businesses in over ninety countries worldwide.

As a Senior Technical Program Manager on the CO+I Critical Environment Service Intelligence (CESI) team, you will be responsible for help defining a comprehensive metric to talk about the health of the critical environment sensors that are used to support the data centers worldwide. You will partner with multiple CO+I teams to develop and deliver this solution.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Partner with data engineering to research and develop a robust solution for validating site EPMS (Energy Performance Management System) and BAS (Building Automation System) data systems against cloud telemetry data. This involves collaborating closely with data engineers to design and implement validation protocols, ensuring data integrity and consistency between on-site systems and cloud-based telemetry. The goal is to enhance the accuracy and reliability of our data systems, enabling better decision-making and operational efficiency.

• Define and develop a comprehensive metric to assess the health of our sensors. This includes evaluating sensor accuracy, reliability, and responsiveness, as well as identifying any potential issues or areas for improvement. When unhealthy sensors are identified, work collaboratively with relevant teams to push for resolution, ensuring that corrective actions are taken promptly. The goal is to ensure that our sensors are providing accurate and timely data to support our critical environment telemetry.

• Foster effective communication by regularly updating stakeholders on project progress, challenges, and milestones. This includes preparing and delivering clear and concise reports, presentations, and documentation. Additionally, facilitate cross-functional collaboration by organizing and leading meetings, ensuring that all team members are aligned and informed.

Qualifications

Required/Minimum Qualifications:

• Bachelor's Degree AND 4+ years’ experience in engineering (ME, EE, PE), product/technical program management, data analysis, or product development

• OR equivalent experience.

• 1+ years experience reading blueprints, one-line drawings, and mapping complex dependencies.

• 2+ years of experience managing cross-functional and/or cross-team projects.

• 4+ years of experience demonstrating ability to build relationships and influence in a matrixed organization.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Master’s Degree AND 7+ years experience in engineering, product/technical program management, data analysis,

• OR equivalent experience.

• Understanding of Data schemas and how to map relationships across systems.

• 6+ years of experience managing cross-functional and/or cross-team projects.

• 6+ years of experience in Finance, Project Management, Supply Chain, and/or Operations.

• Comfortable working in a fast-paced dynamic environment with often rapidly changing or ambiguous requirements.

• Excellent analytical, verbal, written, interpersonal communication skills, and attention to detail.

• Advanced knowledge and understanding of cloud infrastructure and datacenter environments such as power, physical space, rack units, cooling, cable routing and management.

• Extensive experience in program management methodologies, approaches, and tools (e.g. PMP/Six Sigma certification).

• Proficiency in collaboration and communication tools and implementing structured file management systems within tools such as Microsoft SharePoint, Microsoft Loop, Microsoft Teams, and OneNote to keep teams efficiently working together.

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until January 30, 2025.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .