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Are you passionate about using the power of the cloud to transform the game industry? If so, now is your opportunity to join the Xbox team in bringing the best-in-class cloud services to game studios around the world. 

The Experience Platform Commerce (XPC) team is looking for a Senior Technical Program Manager that is passionate about the end-to-end developer experience. Our mission in XPC is to bring game creators and players together by providing world class tools for:

• Content marketing and discovery

• Expanding game distribution and reach

• Building Player engagement systems for in-game economies and user generated content

• Innovating on existing business models

   

The ideal candidate will possess a solid technology and product management background. Your main area of focus will be game creator onboarding and player identity. In this role you will be responsible for defining and delivering integrated experiences and products for game developers across every platform in every region of the world. You will work with product managers, internal architects, and subject matter experts to understand the end-to-end scenarios typically faced by our customers, design solutions, and play a central role in bringing more games and game developers to the Microsoft platform. You will build a deep understanding of the experience of our developers today and design systems in collaboration with engineering teams that operate efficiently and at scale, catering to the needs of customers ranging from small independent developers to AAA titles. 

We especially value people who aren’t afraid to continuously learn and embrace mistakes as they improve both our services and themselves. We are not looking for people who know it all, we are looking for people who want to learn it all.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Driving and delivering features from ideation to launch. This includes understanding customer (internal and external) needs challenges, distilling those needs into clear, concise scenarios and requirements, and ensuring the successful rollout of features.  

• Resolving complex problems that require alignment of cross-organizational strategy and securing commitment beyond your immediate team.

• Developing and maintaining a long-term program roadmap in collaboration with technical subject matter experts, mitigating risks including technology shifts, industry or market constraints, and cost/pricing challenges​. 

• Creating and maintaining internal and external product documentation and related artifacts to help drive customer adoption.  

• Working with top-tier and passionate engineering, product, and technical teams to provide customer insights, product direction, inspiration, and project execution and release. 

• Owning product metrics, indicators for success and reporting such as OKRs, executive reviews, and using them to provide strategic communication about your products.

• Being an active member of an organization that contributes to the success of others and providesample opportunity for personal growth and learning 

• Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required/Minimum Qualifications 

• Bachelor's Degree AND 4+ years experience in technical program management, technical project management, engineering, data analysis, or product development

• OR equivalent experience.

• 2+ years experience managing cross-functional and/or cross-team projects.

• Experience working in or with game development teams.

   

Additional and Preferred Qualifications

• 2+ years experience working with game engines: UE4/5 or Unity.

• Demonstrated collaboration and partnership abilities, with a proven track record of driving results across teams.

• Demonstrated experience in successfully designing, delivering, and iterating on complex projects with a diverse set of stakeholders.

• Prior experience designing and developing cloud services on Azure or AWS at scale.  

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until June 22, 2024.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .