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Microsoft Dynamics 365 is a rapidly growing business at Microsoft and is a leader in in the world of Software as a Service business applications. Dynamics 365 provides intelligent business applications that delivers superior operational efficiency and breakthrough customer experiences enabling businesses to become more agile and reduce complexity without increasing costs.

We are seeking a Senior Software Engineer to join us! As part of the Dynamics 365 engineering organization, our team delivers business applications for Connected Customer Care – empowering contact centers to support end users reaching out for help through Live Chat, Phone Call as well as various Digital Social Messaging Channels. As a Senior Software Engineer, you will play a key role in the design, development, and implementation of cloud services that power our Business applications & Industry cloud vertical applications and solutions leveraging the power of Power Platform, Microsoft 365, Office 365, and Azure. Our product builds on telecommunication platforms, integrates speech and text AI (Artificial Intelligence) services, and delivers end-to-end experiences through phone, web portals, and Teams. We innovate quickly and collaborate closely with our partners and customers in a very agile environment. If this opportunity excites you, please come and talk to us!  

We want you for your dedication to technology, your curiosity and willingness to learn, your ability to communicate effectively in a team environment, your desire to make our team better with your contributions and your ability to deliver.  

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Design, develop, and maintain scalable, reliable, and high-performance software and infrastructure for large-scale Business SaaS applications. 

• Write clean, efficient, and well-documented code using industry best practices and coding standards.  

• Tackle ambiguity, create clarity for the team, generate energy in execution, identify and communicate risks throughout all stages of the software development lifecycle. 

• Collaborate with product managers, architects, designers, and engineers from diverse engineering teams to solve problems. 

• Be Accountable for the quality, usability & performance of design, implementation, schedule, delivery, of your team and services. 

     

We are looking for dedicated engineers to come and do what engineers truly love to do: solve important problems by building great software!

Other  

• Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values)  

Qualifications

Required/Minimum Qualifications:  

• Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

• OR equivalent experience.

     

Other Requirements:   

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:  

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.  

     

Preferred/Additional Qualifications:    

• Prior experience in developing, debugging, and maintaining code in object-oriented languages  

• Knowledge of end-to-end Software development lifecycle  

• Experience with cloud and services or Azure is highly desirable

• Data-driven mind-set, ability to mine data and coach your team using effective analysis

• Ability to communicate technical details clearly across organizational boundaries 

• Proficient analytical skills with systematic and structured approach to software design 

• Passion for building highly scalable, highly reliable services

    

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/us-corporate-pay.html  

Microsoft will accept applications for the role until April 25, 2024.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .