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Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.

Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products of our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build a data platform for the age of AI, powering a new class of data-first applications and driving a data culture.

Within Azure Data, the data integration team builds data gravity on the Microsoft Cloud. Massive volumes of data are generated – not just from transactional systems of record, but also from the world around us.  Our data integration products – Azure Data Factory and Power Query make it easy for customers to bring in, clean, shape, and join data, to extract intelligence.

The Data Integration team is hiring a Senior Site Reliability Engineer to drive LiveSite processes and activities within the Citizen Data Integration team. You will work across the team to drive mitigation and resolution of LiveSite issues, which a focus on preventative measures and streamlined handling.

We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond..

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Develops end-to-end technical expertise in the architecture, code, features, and operations of specific products as required to implement improvements in product availability, reliability, efficiency, observability, and/or performance. Drives code/design reviews with the engineering teams that develop and/or manage those products and shares learnings and recommendations across engineering teams working on related products within their organization.

• Leverages end-to-end technical expertise and telemetry analysis to identify patterns and opportunities to implement configuration and data changes for related sets of platforms, systems, or products in production using code, tooling, and automation; identifies cases where teams lack the tools and/or capability to manage platforms, systems, or products using code and drives efforts within an organization to expand capabilities and/or tooling accordingly.

• Responds to incidents during regular on-call rotations by identifying the level of impact, troubleshooting complex issues, and deploying appropriate fixes to resolve root cause(s); alerts product teams, owners, and leadership to issues with major customer/business impact and escalates resolution of the highly complex, ambiguous, and impactful issues to include other engineering teams and/or subject matter experts as needed. Shares details related to incidents and their resolution through post-mortem reports and during regular review meetings.

• Shares insights and best practices that can be applied to improve development and operations across related sets of systems, platforms, and/or products. Continues to develop their understanding of insights and best practices through interactions with more experienced SREs and members of product engineering teams. Mentors and coaches more engineers to help them identify and propose relevant solutions.

• Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values)

Qualifications

Required/Minimum Qualifications

• 6+ years technical experience in software engineering, network engineering, or systems administration

• OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration

• OR Master's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications

• 7+ years technical experience in software engineering, network engineering, or systems administration

• OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical experience in software engineering, network engineering, or systems administration

• OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration

• OR Doctorate Degree in Computer Science, Information Technology, or related field.

• Experience with Data Integration services reliability and support.

Site Reliability Engineering IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until May 24, 2024.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .