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Microsoft Corporation Senior Risk Manager - Customer & Partner Solutions in Redmond, Washington

Position Description:

Microsoft’s Trust and Integrity Protection team (TrIP) has an immediate opening for a risk professional within its Risk and Compliance team. The team is on a mission to earn customer trust and reduce risk by relentlessly protecting data and operational integrity across Microsoft’s Customer and Partner Solutions division (MCAPS), and this role is critical to managing enterprise risk and compliance in a digitally transforming business world. The candidate is expected to have a solid foundation in risk management practices, working alongside policy governance framework and integrated controls management professionals across a complex multi-national business. The immediate focus will be on an growing an enterprise risk program and engaging senior stakeholders and executives regarding their strategic concerns. Our group values strong cross-team communication & collaboration, ability to network and integrate across the Microsoft eco-system to inject value to the company at large, and create meaningful lasting relationships with our business partners, stakeholders, and executive leaders.

As a Senior Risk Manager, you will engage with various stakeholders as a trusted advisor and liaison. You will regularly apply risk and compliance frameworks and principles, to help control the end-to-end processes, anticipate risks, and support compliance by design goals and objectives. Stakeholders include field sales and services executives leads, process owners, service owners, peers in the internal risk and compliance community, and internal and external audit. The candidate’s success depends on their ability to drive shared understanding and commitment to managing risks and issues across multiple stakeholder groups. Candidate should continuously seek to optimize the risk management process – from identification and intake to register and remediation.



  • Build out of a best-in-class enterprise risk framework and engagement model and collaborate with key stakeholders to drive risk-based decision making within the organizations that you support.

  • Translate issues and observations into meaningful business risks and work with other risk managers, risk domain owners, and business owners to drive & track remediation.

  • Support the development of consistent risk definitions, indicators, and dashboards/scorecards through to tactical actions based on outputs of assessment, reviews, and other current or new intelligence channels.

  • Manage integrated risk portfolios across multiple sales and support divisions and multiple risk domains individually for that organization up through to broader risk views and discussions with the Executive teams that adds value and enables business decision making for the future.

  • Assess end-to-end risk register and remediation processes and dependencies for better efficiencies and effectiveness. Recommends process and control improvements (e.g., preventative/detective and automated/manual) to mature the control environment.

  • Engage across the broad risk management ecosystem and peer organizations throughout the company to represent MCAPS and share best practices and accelerated opportunities to improve and protect the enterprise.

  • Communicates and educates various stakeholder and peer audiences about the program’s risk methodology, processes, and outcomes to ensure better and more consistent conversations and outcomes.

  • Aligning current and potential new tooling infrastructure to enable the program while leveraging other centers of excellence at the company.

  • Defining and maturing scorecards, KPIs, both for team performance/capacity as well as risk and compliance scorecards for the multiple businesses we serve.

  • Critical thinking on defined processes to drive efficiencies of like-processes to increase speed and effectiveness to create greater speed to risk mitigation.


Required Qualifications:

  • 5+ years of broad risk management and compliance including senior management roles and engaging with senior leaders to influence results.

Basic Qualifications:

  • 2+ years experience working with end-to-end Enterprise Risk Management frameworks .

  • Broad risk management and compliance including senior management roles and engaging with senior leaders to influence results.

  • Real world implication definitions and application of mitigations.

  • Exceptional program and project management

  • See company/industry trends and provide leadership with business context.

  • Analyze complex problems, think creatively, communicate recommendations, influence change and be able to drive process and structure into an extremely dynamic environment.

  • Ability to work and create structure in complex and ambiguous situations and respond flexibly in time sensitive situations.

  • Conflict/Negotiation management - demonstrated influencing skills.

  • Strong written/oral communication skills required along with desire and ability to communicate with business leaders through all levels of the organization.

  • High energy and a strong desire to learn.

  • Ability to motivate self and others, often virtually.

  • Bachelor’s degree in computer science, MIS, information security, accounting, finance or related business or risk/compliance field strongly preferred.

Preferred Qualifications:

  • Microsoft product expertise in Excel, Word, PowerPoint, and Power BI

  • Working knowledge of RSA Archer’s GRC platform.

The salary for this role in the state of Colorado is between $125,000 and $187,700.

At Microsoft, certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.

Benefits/perks listed here may vary depending on the nature of your employment with Microsoft and the country where you work.US-based employees gain access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and fitness benefits, among others.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form ( .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.