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Microsoft Corporation Senior Program Manager in Redmond, Washington

The Xbox Cloud Gaming team is looking for an experienced Program Manager with a track record of data synthesis and storytelling. This role will partner with engineers, PMs and data scientists to turn our data into actionable learnings for the product.

Collaboration, communications, lean process, transparency, attention to detail, data fluency and self-direction are valued in this position. You will be given plenty of room and support to grow personally and professionally on our high-performing team.

Responsibilities

  • Design analytical approach, and deliver findings using data, visualizations, and effective storytelling techniques.

  • Translate findings into succinct, actionable business insights, often in coordination with partners who help you tell a holistic story.

  • Understand business performance (trends, funnels) as well as answer product and business questions to drive product and marketing actions

  • Design and implement controlled experimentation to test customer response to product features

  • Effectively contract and communicate with customers, partners, and co-workers to define deliverables, timelines, and responsibilities.

  • Gather and provide requirements for dashboards and business insights to democratize product insights across the gaming organization

  • Partner across teams (Data Science, Data Platform, Engineering) to define, document and deliver quality measurements and product success metrics. Identify targets and ensure metrics are reported and available in dashboards with progress to target; to also include metric documentation and change management

  • Contribute to a diverse and inclusive culture that values customer passion, continuous improvement and innovation.

Qualifications

Required:

  • 5+ years of demonstrated software product management with experience designing and running experiments and A/B testing

  • Master’s degree in quantitative field, or equivalent of work experience

  • 3+ years of experience leading agile process and proven success in shipping at high cadence

  • Outstanding cross-group collaboration skills ability to drive results across multiple organizations

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check every two years.

Preferred

  • Experience with big data and reporting stacks

  • Experience designing / operating online services including defining and improving operational / business metrics

  • Excellent written, verbal, and presentation skills

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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