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Microsoft Corporation Senior Program Manager in Redmond, Washington

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. The Content & Learning (C&L) Docs team plays a critical role in this mission by providing free, first-party technical documentation ( and interactive training ( to individuals around the world.

We are looking for a Sr. Product Manager to lead efforts to refine and improve the site and technical documentation experiences. You will research customer needs, partner with stakeholders cross the company to define the requirements, work with designers and developers to create and test solutions, and dig into the data to establish KPIs that will track success of new and improved experiences. Docs is core to enabling every Microsoft product and service success and this role is at the center of defining the Docs experience.



  • End-to-end Product Owner for key experiences

  • Work cross-functionally with engineering, PM,marketing,and otherMicrosoftteams

  • Design & executeprojectsagainst Content & Learning’sstrategy

  • Devisecreative,measurableideas to drivecustomer engagement andretention

  • Drive full rollout of complicated features that require changes across millions of pages ofcontent

  • Exchange ideas, data and feedbackacross the organization to promote the value of cross-organizationalpartnership




  • 4+ years working on user experienceforweb

  • 4+ years of program or product management experience


  • Strong customer focus and passion for doing what's right for thecustomer

  • Excellent problem-solving, strategic and creative thinking, commands the respect of developers anddesigners

  • Great cross-group collaboration skills

  • Experience working remote (if not located in Seattle)

  • Strong written/verbal communication skills, authors compelling documents that drive clarity and plans ofaction

  • Self-driven and able to work with minimaldirection

  • Experience with a data-driven mindset and ability to experiment, learn, andimprove



Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form ( .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.