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Microsoft Corporation Senior Program Manager in Redmond, Washington

Identity & Network Access Expert – Sr Program Manager

The Get-To-Scale (GTS) team is a part of the identity & network access (INA) engineering division within Microsoft's booming Cloud & Enterprise business. We work with customers and partners from all over the world to drive service adoption and we work directly with engineering to shape Azure Active Directory. The best of both worlds!

In our role, it is critical to understand real world complex scenarios, gather the voice of customers and feed into our product development cycle so that Microsoft can be a thought leader, especially in the space of Identity which we consider to be the control plane of the future.

This is your chance to join our exciting and diverse GTS group to help the breadth of our Americas (US/CA/LATAM) customers with deployment guidance thus enabling their cloud adoption journey. Key amongst these is accelerating virtual workforce enablement, enabling secure access for remote employees, partners, and customers, while strengthening their zero-trust posture.

Our cloud technologies are evolving at a rapid pace, and we are looking for active learners who can collaborate across a diverse and global team of stakeholders and are comfortable dealing with ambiguity


  • Respond to deployment requests for customers from Microsoft 365 and Azure FastTrack

  • Serving as the escalation point for complex identity scenarios across Azure and Microsoft 365 FastTrack and key System Integrators (SIs).

  • Represent the Get-To-Scale team in engineering initiatives and feature previews to drive key business outcomes and bring feedback from the breadth of our customers.

  • Be the advocate in engineering for our customers – Build and scale an active customer community and engage in events to drive feedback sessions and build customer insights based on segment, verticals, and regions.

  • Partner with the Get-To-Scale PMs on cross-team programs and experiments.

  • Keep stakeholders updated through regularly report out on impact and opportunities.

#identityjobs #identity


Required Qualifications:

  • CSS, Azure FTC, or Microsoft 365 FTC experience.

  • 5+ years of work experience in the computer software industry

  • 2+ years of experience in security, cloud, and/or identity & access solutions.

Preferred Qualifications:

  • Desire and eagerness to help customers successfully deploy our technologies.

  • Strong collaboration, communication, prioritization, and organizational skills.

  • Ability to take on and streamline complex orchestrations and deal with ambiguity.

  • Comfortable working autonomously in a fast-paced environment where new challenges exist around every corner.

  • Bachelor’s Degree in engineering computer science or related discipline, or equivalent experience.

The role may require a small amount of travel.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form ( .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.