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Microsoft Corporation Senior Program Manager in Redmond, Washington

Do you want to be a part of a high visibility and fast-growing startup team that is determined to improve lives of billions of users and become the next big consumer business for Microsoft?

We are the Marketplace team – a fast growing Microsoft-backed startup team! Our mission is to deliver high quality, affordable and personalized services that connect consumers to service providers around the world empowering them to achieve more and improve their quality of life. We recently acquired and are now growing TakeLessons – a marketplace connecting students to tutors covering all ages and over 300 subjects. We are a part of WebXT, home to Bing, Ads, Edge, and other Consumer AI businesses that have a 1 billion user footprint that we plan to offer Marketplace services to. With incredible search, AI and collaboration tool muscle, we have the unprecedented opportunity to create millions of high-quality student/tutor connections and deliver enormous volume of positive learning outcomes at global scale at the affordable prices.

Our diverse and global team is laser focused on growing this business by building delightful user experiences for TakeLessons students and tutors and creating new pathways for customers to discover our services. The business is growing rapidly, creating opportunities for all team members to learn and grow quickly. We are looking for great product management experts that will lead initiatives to accelerate our expansion. If you are passionate about the learning space and love to build a product that positively impacts the lives of millions of students/tutors on the daily basis, come join us!

We are seeking an experienced and hands-on Senior Product / Program Manager who is a capable and collaborative product leader, intensely customer focused, and who takes pride of building and driving the execution of exquisitely crafted solutions to address students’ needs in finding the best tutor match and excel in building their subject proficiencies. As part of this role, you will be working closely with engineering, product, design, data analytics, operations and marketing team members across the globe as you take lead on both building new product features and optimizing funnels that lead to higher customer SAT and rapid growth in our user base.

Responsibilities

We’re looking for someone who is ready to jump in and be a key contributor on the team, having immediate impact by:

  • Deeply understanding our customers’ needs and the experience of consideration, purchasing, onboarding and learning journey

  • Drive strategy and execution and working cross-functionally with product, engineering, data analytics, design, user researcher and marketing to build great end-to-end experiences to grow user base

  • Define and deliver OKRs for the ownership area and manage regular communication of status and progress to stakeholders and the leadership team

  • Rigorously optimize through experimentation and leverage data insights to drive product decisions and business outcome

Qualifications

Required Qualifications:

  • 5+ years of program/product management experience in driving customer facing product or program

Preferred Qualifications:

  • 2+ years of experience leading high-visibility cross-functional work streams with proven experience launching product or programs

  • Strong communication skills and the ability to influence and reach the best outcomes in cross-team collaboration

  • Growth mindset to explore new ideas and the ability to move fast to capture the market opportunity

  • Proven experience in learning platform, e-commerce related products

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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