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Description

Do you love diving deep into developer experiences and uncovering insights that shape cutting-edge technologies? Are you passionate about influencing product roadmaps and driving continuous improvement? Do you thrive on translating developer feedback into actionable strategies? If so, then this might be your dream job!

Amazon Web Services (AWS) is seeking a Senior Developer Advocate to join our Developer Insights team. In this role, you will lead our efforts to engage with service teams and developers. You will work with developers to understand their needs, and translate those needs into valuable insights and recommendations. You will also immerse yourself into these services, forming your own strong opinions and build feedback packages to bring insights back to our service teams and work collaboratively to shape the future of AWS services.

You'll be at the forefront of improving developer experiences across AWS services, ensuring we deliver solutions that delight and empower developers worldwide.

Folks interested in this role will have:

• Proven experience as a Developer Advocate or similar role, with a deep understanding of developer needs, pain points, and experience best practices.

• Strong technical background in software development, with hands-on experience using AWS services and a broad understanding of the AWS ecosystem.

• Excellent communication and collaboration skills, with the ability to build strong partnerships with service teams and effectively advocate for developer needs.

• Data-driven and analytical mindset, with the ability to gather and synthesize feedback from multiple sources and derive actionable insights.

• Passion for improving the developer experience and a commitment to delivering results that measurably impact developer satisfaction and engagement.

• Ability to adapt quickly to changing priorities and maintain a balance between proactive planning and reactive agility.

Key job responsibilities

As a Senior Developer Advocate on the Developer Insights team your role is to be the voice of the developer within AWS, championing their needs and influencing the evolution of our services. You'll dive deep into new AWS services, push them to their limits, and then use your insights to drive real change.

You'll gather insights and feedback from your own experimentation, others within AWS, and from developers on the frontlines. You will turn those insights into comprehensive feedback packages designed to influence roadmaps for our products and services. Your technical depth and analytical skills will ensure AWS continues to deliver delightful developer experiences.

You will spend a significant amount of time working with service team members to build trust, understand their services, and deliver actionable insights.

While the majority of this role is focused on inbound work, you will also create engaging content (video, blog, conference talks, code samples) to enable developers worldwide to be successful with AWS services.

A day in the life

Here's what your day might look like:

• Immerse yourself in AWS services, forming expert opinions to provide meaningful, actionable insights and recommendations that uplift the developer experience.

• Identify friction points, opportunities, and happy paths relating to the developer experience through hands-on testing, community feedback analysis, and industry trend research.

• Deliver comprehensive, evidence-based Product Feedback Packages (PFPs) to service teams, including high-level insights, detailed experience evaluations, and prioritized remediation recommendations.

• Collaborate closely with service teams to discuss findings, prioritize recommendations, and develop action plans that balance developer experience improvements with business and technical considerations.

• Serve as the persistent voice of the developer within AWS.

• Dive into data, spotting trends, and translating complex patterns into actionable insights for our service teams.

• Create code samples, demos, and content that showcase the true potential of AWS services.

If you are a customer-obsessed, results-driven, and passionate Developer Advocate looking to make a significant impact on the developer experience at AWS, we encourage you to apply for this exciting opportunity within the Developer Insights team.

About the team

We believe that a community of users is the happiest and best served when their voices are heard, when they feel they can impact the direction and quality of the products they use. You will engage with developers to identify and anticipate user challenges. You will represent the voice of developers within AWS during the key phases of product development. Developer Advocates on the Developer Insights team leverage their hands-on technical experience and data gathered from the community to influence the product roadmap. You will work alongside Product Managers and engineering teams to address developers' biggest challenges.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 5+ years of non-internship professional software development experience

• 2+ years in a customer-facing or developer community facing role

• Demonstrated ability to understand and explain complex technical concepts

• Experience with cloud computing, APIs, and modern web technologies

• Knowledge of multiple programming languages and frameworks

Preferred Qualifications

• 7+ years of experience in software development

• 3+ years of experience in developer relations, developer advocacy, or technical evangelism

• Strong public speaking and presentation skills

• Deep understanding of software development practices and trends

• Proven track record of creating developer-focused content and documentation

• Active presence in developer communities and/or open-source contributions

• Familiarity with AWS technologies or similar platforms

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,100/year in our lowest geographic market up to $277,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.