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Project Manager BCforward is currently seeking highly motivated Project Manager for an opportunity in Washington, DC/ Redmond, WA Position Title: Project Manager Location: Washington, DC/ Redmond, WA Anticipated Start Date: ASAP Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 5 Months Contract Job Type: FULL TIME Contract Pay Range: [48.00/hr.] - [50.00/hr.] Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Job Description Our team is hiring a highly motivated and organized Project Manager to help with security operations planning, administrative support, and customer communications & presentations supporting our 2024 US Elections customers and our Election Situation Room. This work will support a nonpartisan team that coordinates support for organizations that underpin free and secure elections. You will interact with customers such as political campaigns, election authorities, and elections technology vendors to help with project management, customer communication, work tracking, administrative scheduling tasks, security incident response planning, and business process optimization to ensure that elections-critical customer workloads are properly identified, tracked, and supported across the various security and support teams. Role and Responsibilities: * Develop, document, and execute the logistics of our "election situation room". This includes developing cybersecurity incident response plans, documenting customer support escalation paths, and writing Standard Operating Procedures. Later, this may also include Tier-1 triage of customer issues. [40% time] * Direct contact with customers of varying size and IT maturity, presenting and explaining Microsoft's election security and cloud offerings [30% time] * Project Manage, track, update, and generate status reports & project metrics for our elections workstreams [10% time] * Administrative coordination, scheduling, and logistics to facilitate customer conversations and internal meetings [20% time] Skills Needed: * Highly self-motivated, able to complete tasks on-time without continuous oversight, and able to seek out new tasks once assigned work is completed. * Strong external communications skills, professional email writing style, and the ability to effectively present directly to customers, VIPs, and executives. * Strong organizational skills, attention to detail, and a detail-oriented focus on logistics, tracking, and scheduling. * The ability to clearly document workflows, create guides, articulate dynamic plans, and draft operational documents. * Candidates should be comfortable with and respectful of the confidential nature of cybersecurity issues * Working knowledge of Microsoft's collaboration and productivity tools, such as Teams, SharePoint, Word/Excel/PowerPoint, Outlook for emailing and calendaring, and Windows 11 * The ability to remain politically neutral and nonpartisan while working, as this role will equally support elections organizations and bipartisan political organizations Experience Needed * Experience working with US elections and state & local governments is strongly preferred * Experience in the field of cybersecurity * Experience developing written procedures * Customer-facing experience and comfort giving presentations and explaining products, services, and offerings * Bachelors degree or higher * 4-6+ years of relevant experience working in operations roles with passion for developing effective processes, ideally in an