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Accessibility is a key part of Microsofts mission to empower every person and organization to achieve more. Our team partners across the company and with external stakeholders to make that mission a reality for people with disabilities. As part of this focus, we are looking for a Program Manager with passion for accessible technology and empowering people with disabilities to join the team to manage our Accessibility Non-Governmental Organization (NGO) Program. Within the Office of the Chief Accessibility Officer (CAO), this role will lead our efforts to provide strategy and execution to create a bridge between digital accessibility, technical capacity, and the disability community.

If you are passionate about disability inclusion, accessibility, and technology, then read on!

You will be part of a small team accountable for Microsofts strategy to accelerate accessibility with our key stakeholders, including people with disabilities, commercial customers, partners, policymakers, and Accessibility Non-Governmental Organization (NGOs). You will play a key role in developing the strategy for empowering disability and accessibility-focused organizations in pursuit of their missions through access to accessible technology, events and engagements, and programs. You will work with the disability community to understand barriers to access and create strategies and programs that bridge this digital divide.

The role will require engaging directly with diverse stakeholders within Microsoft, Accessibility Non-Governmental Organization (NGO), and nonprofits. You will leverage data to gain insights to maximize business impact of access programs and drive ongoing portfolio and program optimization. You will develop deep insights into changing market dynamics of digital accessibility and the disability community. This role is responsible for communicating with internal stakeholders on the health and perception of our approach to Accessibility Non-Governmental Organization engagement and the disability community.

This Program Manager will:

• Be skilled in collaboration, partnership, and generating consensus among those with diverse points of view.

• Have a commitment to diversity, inclusion, and respect for others.

• Represent Microsoft with trusted external relationships.

• Facilitate an effective virtual community.

• Have a track record of teamwork and collaboration in a large organization across multiple teams.

• Be comfortable with ambiguity and a bias for action in a moving, matrixed environment.

• A desire to grow and take on new challenges as they arise.

Responsibilities

Strategy/Program Management

• Executes on Microsoft strategies and/or programs related to accessibility and disability Accessibility Non-Governmental Organization.

• Leverages data to develop an access strategy to maximize impact and program efficiencies in partnership with both internal and external stakeholders.

• Supports the advancement of Microsoft's policy agenda that addresses accessibility and disability Accessibility Non-Governmental Organization.

• Adheres to project timelines, budgets, and plans for access programs.

• Facilitates program development, outreach, and execution, and assesses feasibility of program extension to other internal and external communities.

Business, Technical, and Societal Expertise

• Maintains awareness of the impact of accessibility initiatives in the internal and external communities.

• Provides input for advancing Microsoft accessibility agenda.

Representing Microsoft

• Communicates Microsoft's perspective on accessibility issues internally.

• Follows and contributes to the messaging and communications strategy to ensure programs are integrated into internal and external stakeholder messaging.

• Assists with implementing Microsoft technology to solve access issues.

• Reviews, evaluates, prioritizes, and responds to inquiry requests and proposals for Microsoft engagement with external stakeholders.

• Serves as a point of contact on access to accessible technology to internal and external stakeholders.

• Participates in internal and external events to communicate information on Microsoft accessibility programs.

External Relationships

• Build and foster relationships with disability community, including nonprofit, Accessibility Non-Governmental Organization, and advocacy organizations.

• Collects and evaluates feedback from the community and other stakeholders on accessibility initiatives.

Internal Collaboration

• Participates in intra-group and/or cross-group projects.

Other

• Embody ourculture (https://careers.microsoft.com/us/en/culture) andvalues (https://www.microsoft.com/en-us/about/corporate-values)

Qualifications

Required Qualifications:

• Bachelor's Degree in Business, Operations, Finance, corporate social responsibility, philanthropies, corporate affairs or related field AND 4+ years work experience in program management, process management, process improvement

• OR equivalent experience.

Preferred skills

• 5+ years experience in corporate social responsibility, philanthropies, corporate affairs, or related area.

• Project Management skills and the ability to work efficiently and meet deadlines in the face of competing priorities.

• Experience that incorporates analytical judgement, a pragmatic approach, and consideration of business goals, risk tolerance, and stakeholder priorities.

Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $91,800 - $178,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $117,900 - $195,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay (https://careers.microsoft.com/us/en/us-corporate-pay%20)

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .