Microsoft Corporation Program Manager - TEALS Community and Partnership in Redmond, Washington

Imagine a place where engineers work with classroom teachers and together build and grow computer science programs in high schools. Imagine strategic relationships being cultivated between technology industry and educators to transform the delivery of CS education and positively impact industry pipeline. Do you see yourself as a bridge for industry professionals, educators, and students to enact that change? If yes, then the TEALS Community and Partnership PM position may be the role for you!

TEALS recruits, trains, and partners high-tech industry volunteers with knowledge and passion for computer science to teach high school computer science courses with existing classroom teachers. The program builds CS teacher capacity with schools and districts across the U.S. TEALS is an industry-leading volunteer and community driven program supported by Microsoft Philanthropies. TEALS has partnered with more than 500 high schools in 29 states, worked with 2,500+ volunteers from across industry, and taught approximately 25,000 high school students since 2009.

We are seeking a Community and Partnership PM who can successfully and strategically develop, plan, and implement all external partner-facing aspects of the TEALS program to drive volunteer and student engagement. The Community and Partnership PM will ensure that the team thinks critically and strategically about all aspects of program growth. You will work with the larger team to ensure that volunteer recruitment remains innovative and meets target goals and provide volunteers with a quality experience. The PM will manage key national partnerships to ensure teacher, industry professional, and student pipelines remain active and strong. You will own the day to day management, hiring, and supervision of the community partnerships vendor and employee teams.

Responsibilities

Major responsibilities and tasks for the Community and Partnership PM include:

Volunteer Recruitment and Retention: Strategic implementation of annual cycle of volunteer recruitment, engagement, and retention. Build a diverse and thriving community of volunteers who remain engaged and feel valued.

Partnership Management: Build and grow strategic partnerships with corporate, academic, nonprofit, and other like-minded organizations to broaden the impact and effectiveness of the TEALS mission and reach. Ensure TEALS is a visible and engaged partner in key national CS education initiatives and conversations

Student Engagement and Success: Generate student interest in CS and implement strategies to encourage diverse students to take CS courses in school and think critically about next steps in CS beyond the classroom. Study and report on overall student impact and success

Tell the TEALS story: Partner with internal marketing and PR teams for compelling story telling of our teachers, students, and volunteers. Ensure that TEALS remains actively engaged in the CS education and industry partnership spaces through sharing of research and best practices.

Qualifications

REQUIRED SKILLS/ABILITIES:

  • Leadership and project management skills for overseeing multiple projects and stakeholders with the ability to successfully deliver against multiple and concurrent projects and timelines.

  • Ability to engage with highly technical individuals and demonstrate a clear understanding of technology industry, including industry growth challenges and CS education initiatives.

  • Demonstrated ability to implement volunteer recruitment and retention efforts on a national level.

  • Cultivate and maintain strategic relationships with industry partners, academic institutions, and related organizations.

  • Organizational network building skills through targeted outreach and strong project management skills.

  • Ability to think critically and develop clear messaging to diverse audiences.

  • Excellent interpersonal, negotiation and team-building skills.

  • Excellent verbal and written communication skills.

  • Ability to work with a diverse staff at all levels of the organization.

  • Ability to process and protect confidential information.

  • Critical thinker with proven problem-solving skills.

  • High energy individual with a “can do” attitude.

EDUCATIONAL AND WORK EXPERIENCE:

  • Bachelor’s degree in Education, Computer Science, or related degree required

  • 2+ years’ experience in the field of volunteer management or community engagement

  • Experience working with high school students preferred

Experience working with technology industry employees, vendors and leaders

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form at https://careers.microsoft.com/us/en/accommodationrequest .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.