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Microsoft Corporation Program Manager II in Redmond, Washington

Do you enjoy the challenges that come with balancing the need for security with need for speed for mission-critical services? Do you like working with engineers to help them be more productive? If so, then we have an excellent opportunity in our team. Microsoft's PKI environment establishes a platform for trustworthy operations for both Microsoft and millions of our customers, their data and devices. PKI is a critical component of many of Microsoft products and cloud services and certificates are being used to establish identify and enable access, facilitate encryption, signing, and to support other scenarios. In all uses, it is essential to both manage the lifecycle of certificates and ensure that all components of all PKIs are engineered and operated in a robust, consistent, and measurably compliant manner.

We are looking for a motivated, curious Program Manager to join us in driving the evolution of the PKI and Certificate & Asset Lifecycle Management services to meet exponential growth in demand, proactively negate emerging threat vectors, and meet additional needs driven by emerging business scenarios. This position also offers an opportunity to collaborate with key technology providers (e.g., Azure) to drive alignment and features between the teams. As we expand the reach of these services, this position also offers excellent opportunities to make an industry-wide impact on the overall supply chain security of software.

We are a global, fun, positive, and diverse team that is very focused on delivering results, and we also value work/life balance. We also place a high value on fostering professional growth, so that your day-to-day work is helping move your career forward. To be successful, you'll need to demonstrate an ability to motivate and lead, drive a services architecture with both a customer and security focus; an ability to determine and set priorities; and technical expertise and problem-solving skills to work directly with highly technical stakeholders to influence solution options and designs. In addition, the unique trust requirements of this role require the rigor and discipline to ensure compliance with appropriate oversight compliance, including audit, WebTrust, and other industry standards.


Contribute to the evolution and improvement of robust and effective internal PKI policy requirements

Work closely with customers and partners to understand needs and oversee service feature roadmaps defined by the Program Managers. Ensure scenario success (outcomes & measures), service requirements (functional, telemetry and data visualizations), and risks/issues for service releases are defined.

Consult, influence, coordinate and proactively engage at a technical level with the Microsoft PKI operations and software engineering teams

Work closely with engineering teams to prioritize and manage service backlog and phase scenario delivery into iterative chunks. Drive functional design and influence technical strategy and designs. Continually measure success and integrate learnings into future iterations.

Drive and coordinate project management and service roadmap communications to team members, customers, and partners

Collaborate with critical service delivery partners (DevOps engineers, infrastructure and security experts) to ensure continuous improvement in customer experience via a well-defined program management rhythm.

Build and maintain customer relationships

Understand competitive landscape to inform service evolution

Maintain relationships with key technology providers to understand and incorporate new features.

Maintain compliance activities related to the service(s)

Nurture a healthy, diverse, and inclusive team culture


Required qualifications:

2+ years program and/or product management experience shipping multiple iterations of software and services

Demonstrated experience with Agile methodologies

Demonstrated experience with PKI or similar computer security and crypto fundamentals, techniques, and standards

Preferred qualifications:

Experience in architecting, designing and delivering highly available, highly scalable, reliable, and secure distributed services

Practical experience with data security and information security, including certificate-enabled mitigations and applications

Experience in cloud technologies such as Microsoft Azure, Amazon Web Services, and/or Google Compute Platform

Experience with distributed systems, as well as secure infrastructure design

Strong analytical and problem solving skills

Passion for working with customers and translating their requirements into engineering features

Bachelor’s or advanced degree in Computer Science Engineering or similar field a strong plus

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:

Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form at .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.