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Microsoft Corporation Program Manager 2 in Redmond, Washington

Microsoft Digital builds and manages the critical products and services that Microsoft runs on. We boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping Microsoft teams work smarter, faster and more securely every day. Microsoft Digital employees have deep technical and business expertise, customer insights, and a clear point of view that comes from first-hand, large-scale experience with Microsoft and industry solutions. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates.

We have exciting opportunities for you to innovate, influence, transform, inspire and grow within our organization and we encourage you to apply to learn more!

Microsoft Digital teams, build engineering tools and systems for most Business Functions at Microsoft such as Finance, Human Resources, Legal, Licensing and Consumption, Microsoft Business Operations, Professional services, Customer support, Supply Chain Management, Sales and Marketing, Digital Security Risk Engineering and many more. Microsoft Digital is uniquely positioned to demonstrate customer obsession through our digital transformation by delivering End to End innovative solutions built to fuel Microsoft’s business.

As part of the Microsoft Digital team, you will define and create the vision and roadmap for our internal customers and business. You will create a robust customer engagement model, understanding your customers goals and Key Performance Indicator’s (KPI’s) to make data driven decisions that deliver articulated and unarticulated needs of our global users with solutions that engage and delight. You will design and enable high quality capabilities and scenarios to meet those goals and partner with other Microsoft Digital teams at Microsoft. You will be driving prioritization of mission critical investments across various teams and stakeholders to deliver high impact It is a great opportunity to help the company grow, showcase the vision and product roadmap while working on something highly strategic to Microsoft!

Responsibilities

As a Technical Program Manager, you will:

  • -Define the vision and roadmap for your program/product/service.

  • -Be the subject matter expert for all aspects of your program/product/service.

  • -Accountable for defining and delivering high quality and aspirational objectives measured by quantifiable key resultsby partnering across diverse set of teams (Engg, UX Design/Research, Operations etc.).

  • -Identify areas to improve and automate in technology and processes.

  • -Develop quality specifications, designs, and workflows for optimal user experience.

  • -Build, develop and maintain highly collaborative and effective working relationships with key stakeholders and other engineering partners to facilitate proactive planning, agreement on cross group delivery plan of record, smooth communication and risk/issue tracking and resolution.

  • -Coach other PMs to be customer-focused, striving hard to understand the true problems that we need to solve for Microsoft, articulate what a successful solution looks like, write excellent specs that engineering can execute on to deliver on staged solutions, and obsess about adoption and usage of our solutions.

Qualifications

-5+ years of experience as a PM with demonstrated successin leading large-scale implementations

  • 1+ years experience in building end to end products/services/solution from inception to delivery.

-Bachelor’s Degree in Computer Science, Computer Information Systems, Math, Engineering, a related field or practical experience is required.

Preferred, not required:

  • -Proven sense of high accountability and self-drive to take on and see through big challenges.

  • -Hands on experience on using data for driving data driven decisions.

  • -Demonstrated understanding of Project Management processes and agile methodology

  • -Capable of managing multiple competing priorities, be organized and detail oriented

  • -Ability to partner with others to creatively solve challenging business/technology problems; proven success in working in a highly matrixed organization

  • -Demonstrated high degree of executive maturity and impact for influence

  • -Flexible communication skills that can provide clarity to audiences that include customers, peers and executive leadership

  • -Master’s degree preferred

  • -Scaled Agile Program Management experience preferred

The ideal candidate will be capable of taking on big challenges and working to align diverse teams to a common outcome that focuses on creating value for customers. This person will be result oriented with a strong focus on user experience. This person will have demonstrated a pursuit of growth and improvement both for themselves as well as their solutions. Capable of making trade-offs to achieve the best outcomes for our customers, stakeholders and Microsoft.

#Microsoftdigital #MD

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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