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Microsoft Corporation Principal Program Manager Lead in Redmond, Washington

Are you passionate about building a team and helping people attain their career goals? Our people are the greatest resource that we have. They help translate threats into risk management language for customer, executive, and engineering organizations in real time and at scale. We are looking for a seasoned security professional to lead global engagement and response team for Microsoft Defender. We have built a diverse team of experts utilizing our trillions of signals and many years of combined experience to deliver an integrated experience protecting customers. This is a growing team and a great opportunity to help shape customer understanding of the biggest threats impacting them. This opportunity combines engineering, research, and communications aspect to be a customer advocate, represent the voice of the business, spot emerging issues, and untangle technical problems. Step into a dynamic environment with the customer and security and become an authoritative voice in our journey.

Who we are:

We are the Security, Compliance, and Management (SCM) team; we are committed to defending Microsoft customers from cyber-attacks as well as providing sophisticated tooling for securing enterprise data. Our mission is to help protect customers with truly innovative proactive protection, advise customers on emerging trends, and engage in valuable partnerships.

As the research organization within SCM, it’s our job to stay one step ahead of malicious adversaries and predict the threats of the future. We work with partners across Microsoft to innovate new approaches for detecting and tracking threats, attacker techniques, their tools and infrastructure.

We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other’s ideas, because we are better together. We are motivated every day to empower others to do and achieve more through our technology and innovation. Together we make a difference for all of our customers, from end-users to Fortune 50 enterprises.

Our team has people from a wide variety of backgrounds, previous work histories, and life experiences, and we are eager to maintain and grow that diversity. Our diversity of backgrounds and experiences enables us to create innovate solutions for our customers. Our culture is collaborative and customer focused. This role leads that culture and mission.

Requirements:

  • 3+ years of people management or formal mentoring

  • 10+ years of professional experience demonstrating strong program management skills to organize information, break down complex problems, and work effectively in situations involving uncertainty

  • Experience in security research, incident response, or customer engagement

  • A strong record of accomplishment of delivering results despite ambiguity, attention to detail, and the ability to collaborate across a large organization, influencing many functions and teams

Preferred skillsets or experiences:

This list is not requirements, but rather items that will help with a quicker ramp up in the role.

  • Desire to grow people with the business to meet career objectives and business goals

  • Strong project management skills and experience that includes managing many unique, diverse projects simultaneously and making priority/scheduling trade offs between them

  • Strong interpersonal awareness

  • Excellent communication skills with an eye for detail and the ability to articulate business needs in cross-group and partner scenarios

  • A desire to learn, grown, and drive change

  • A solid understanding of Microsoft organizations, technologies and products, especially as they relate to security, will ensure a quick start

#scmjobs

#scmrjobs

#redscm

Microsoft 365 Defender

Stop attacks with automated, cross-domain security and built-in AI.

Responsibilities

What we build:

We build innovative security and data compliance products. Our security products are brought together in the Microsoft 365 Defender suite (https://aka.ms/m365d) . Defenderenables Microsoft’s enterprise customers to detect, investigate,understand,and respond to advanced threats on their networks via a combination of behavioral sensors, cloud security analytics,and threat intelligence. As the research team, our insights and detections are what feed the protections across that suite.

How you can help:

Managing both threats and people is a big challenge and one that is important to success of our mission. As a people manager you first priority is people. Helping them navigate through crisis incidents and frame the threats is a big part of the job. Bring your passion for people and security to help build and maintain this high performing team.

Your passion for customer experience, organization and delivery skills of program management, a keen eye to spot patterns, and a concise communication style will help us complete the customer experience as they use our products. Listening, understanding, and talking are all part of this role.

You will be part of an organization with decades of experiences across the breadth of Microsoft offerings. We learn and train together to get the best outcome for the customers. You and your team will be the central facilitators in dynamic escalations or incidents. You will be asked to drive clarity both in technical detail and in message with our larger organization. This role often interacts across the organization from individual contributors to executives. Likewise on the customer side you will engage from written responses to calls with customer C-suite executives.

Qualifications

Requirements:

  • 3+ years of people management or formal mentoring

  • 10+ years of professional experience demonstrating strong program management skills to organize information, break down complex problems, and work effectively in situations involving uncertainty

  • Experience in security research, incident response, or customer engagement

  • A strong record of accomplishment of delivering results despite ambiguity, attention to detail, and the ability to collaborate across a large organization, influencing many functions and teams

Preferred skillsets or experiences:

This list is not requirements, but rather items that will help with a quicker ramp up in the role.

  • Desire to grow people with the business to meet career objectives and business goals

  • Strong project management skills and experience that includes managing many unique, diverse projects simultaneously and making priority/scheduling trade offs between them

  • Strong interpersonal awareness

  • Excellent communication skills with an eye for detail and the ability to articulate business needs in cross-group and partner scenarios

  • A desire to learn, grown, and drive change

  • A solid understanding of Microsoft organizations, technologies and products, especially as they relate to security, will ensure a quick start

#scmjobs

#scmrjobs

#redscm

Microsoft 365 Defender

Stop attacks with automated, cross-domain security and built-in AI.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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