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Microsoft Corporation Launch Manager - Returners Program in Redmond, Washington

Our targeted audience are individuals who have at least 5 years of professional experience and have been out of the paid workforce for at least 2 years to focus on caring for a loved one

Program for Returners:

The Path Forward Return to Work program in Microsoft Business Operations is a direct hire program for experienced professionals returning to the workforce after taking time off for caregiving. Our targeted audience are individuals who have at least 5 years of professional experience and have been out of the paid workforce for at least two years to focus on caring for a loved one. If you meet these criteria, we welcome you to apply.

We are excited to be partnering with Path Forward because we appreciate the skills you can offer, the perspective you provide, and the contributions you will make. This program offers you a chance to revamp your skills, update your resume with new experience, and make connections with others transitioning back to the workforce. It also offers support through Path Forward, a nonprofit organization on a mission to empower people who’ve been focused on caregiving transition back to the paid workforce.

Organization Summary:

If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Business Operations - and the value we deliver across Microsoft, to our customers and partners. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards great work.It is a healthy, respectful environment where people are set-up to do their best work.

We have a great team in Planning & Launch and are missing just ONE more team member! This role is part of a fast-paced, results oriented group within Microsoft Business Operations that interacts with across the company to ensure our Launches are truly operationalized with control, compliance, and customer focus. This role provides an excellent opportunity to learn about the many aspects of Microsoft as we offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards great work.

We make doing business with Microsoft easy.

Position Description:

Launch Manager

The Planning and Launch is looking for a highly motivated individual to manage the launch of initiatives across the Consumer Channel Sales & Marketing (CCSM) and Stores business to best serve our Customers and Partners. You are an expert project manager and take pride in delivering impactful, on-time initiatives. You detect risks and mitigate them like a super-hero…and, you have a sense of humor! This position is responsible for leading across all facets of launch from the creation of project plans to the final execution. The experienced individual will build strong relationships with clients and counterparts and lead relevant discussions to operationalize the work that directly impacts the CCSM and Stores business vision and strategy. Once impacts are assessed and plans are built, this role will lead a launch team leveraging the Operations Delivery Lifecycle (ODLC) to bring these changes to market, tracking risks/issues, and ultimately ensuring excellence in delivery. In addition to ensuring launch readiness execution, this role will be key in supporting the discipline of launch through artifact authoring and management, partnership with the broader launch community to identify and execute process improvements, documentation and roll-out to the broader organization.

Responsibilities

Responsibilities:

  • Represent Operations globally by deploying new & enhanced projects to successfully support process in both existing and new areas.

  • Run project launch teams as needed, facilitating effective meetings, and driving key decisions with stakeholders in order to ensure a solid Plan of Record

  • Responsible for the coordination of people and processes to ensure that launches are delivered on time and produce the desired results.

  • Responsible for project management across the core team to drive the execution of the deliverables for each task within each stage of the ODLC, including but not limited to:

  • Manage the development of the scope and objectives of the launch

  • Detailed project plan at the task level for all stages of the ODLC

  • Accountable for the creation and maintenance of all ODLC artifacts

  • Ensuring the core team has the resourcing needed to execute the launch

  • Utilizing the change management process to manage all project changes after POR lock

  • Status reporting and escalations to governance body as needed

  • Managing signoffs through governance body

  • Manage the relationships with all core team and extended team members

  • Measure project performance

  • Perform risk assessment to minimize project risks

  • Responsible for ensuring all artifacts are comprehensive and complete

  • Responsible for communicating CR's and tollgate decisions needed to Portfolio planner for governance body decisions in a timely manner

What you bring to the role:

  • Excellent conceptualization and analytical skills enabling comprehension and development of complex business issues

  • Ability to work under and deliver to continual deadline constraints is essential

  • Proven ability to communicate effectively at all levels across the organization is essential

  • Strong negotiation skills with an ability to impact and influence at senior level

Qualifications

Basic Qualifications:

  • At least 4 years of program or project management experience (preferably in consumer/retail space)

  • Bachelor’s degree required, preferably in Business

  • Initiative & drive; must possessstrong desire for continuously improve, processes & deliver against agreed objectives

  • Ability to manage short-, medium-, and long-term planning horizons concurrently

  • At least 5 years of professional experience and have been out of the paid workforce for at least 2 years to focus on caring for a loved one

Competencies

Strategic Insight

Impact & Influence

Cross Group Collaboration

Analytical problem solving

Interpersonal Awareness

Global Process Management

Project Management

Confidence

Global Insight

Communication Skills

Preferred Qualifications:

  • PMP is a plus

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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