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Robert Half Help Desk Analyst in Redmond, Washington

Description

Robert Half Technology is searching for an IT Support Technician for a hospitality client! This is a 100% onsite in Redmond, Washington! This is a long-term contract to hire opportunity.

Schedule: Monday-Friday (8-5pm)

Location: Redmond, Washington (100% onsite)

Responsibilities:

  • Provides technical support to staff and residents in multiple sites.

  • Participates in maintaining user access to network, software, and phone systems.

  • Provides training and assistance to computer end-users.

  • Image and performs setup of computers, laptops, smart devices, projectors, and other equipment.

  • Maintains and troubleshoots phone cabling, telephone extensions, line moves.

  • Participates in IT helpdesk ticketing ensuring they are processed and completed efficiently and timely.

  • Interfaces with IT staff, service providers, or related technical support services to resolve problems.

  • Assists the IT Manager in creating and maintaining IT documentation and maintenance procedures.

  • Other duties as assigned.

    Requirements

  • 5+ years of experience in Desktop Support/IT Support.

  • Experience providing remote support for a Citrix environment.

  • Expertise with Microsoft Windows OS and MS Office Suite.

  • Basic knowledge of network troubleshooting.

  • Proficient in AV equipment support.

  • Organizational skills

  • Customer service experience.

    Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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