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Bucher & Christian Consulting, Inc. dba BCforward (BCF) Field Technical Support in Redmond, Washington

Field Technical Support BCforward is currently seeking highly motivated Field Technical Support in Seattle, WA Position Title: Field Technical Support Location: Seattle, WA Anticipated Start Date: 10th-February-2024 Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 24+ months contract Job Type: [FULL TIME (>=40 HRS WEEKLY), [CONTRACT], [Onsite] Pay Range: $25.00/hr - $29.00/hr Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Job Description: Demonstrated core competencies of success in this position are: * Strong mechanical aptitude, working with tools and various alignment apparatus. * Alignment with customer's business needs while maintaining 's contractual commitments. * Ability to logically and systemically technically/mechanically troubleshoot various hardware problems on printers. May also involve third party software, networks and switches. * Able to balance and prioritize multiple activities and issues. * Successful cause and effect understanding of financial perspectives on the business. * Strong interpersonal verbal/written skills; especially in person, on a customer site. This is critical to relationship building and expectations. * Attention to detail and commitment to administrative responsibilities. * Exercise solid business based decision making skills, taking appropriate risk to insure that both 's and the customer's business need are met. * Independent thinking while adhering to standard technological/mechanical and business procedures. * Industry / company knowledge that provides solid technology solutions and options to the customer. * Ability to quickly and accurately evaluate a technical situation while managing the operational challenges. * Working independently and able to re-prioritization of tasks/events/commitments quickly based on contract, customer and business situations. Highly skills at prioritization, planning, working independently all within standard policies and business standards. Requirements: * Able to bend, crawl, stoop, sit, lift and move 50 pounds of weight. * Availability to work both scheduled and unscheduled overtime. * Participate in assigned work during non-traditional workdays, holidays and shift work. * Onsite customer facing experience. * Technical/mechanical hardware repair experience. * Demonstrated technical/mechanical aptitude for learning new technology. * High School diploma or equivalent, plus additional hardware technology training. College preferred. *Dress: Business Professional: Black slacks and blue collared shirt. *Cell phone reimbursement and laptop/tablet will be provided. * Background checks will be completed. This may include, but not be limited to employment history, education, drug, credit and sex offender registries. It is also dependent on customer agreements. You may be called anytime during your employment to participate in a background check. Benefits: BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting To view the full job description

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