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Providence St. Joseph Health Executive Director IS End to End Experience in Redmond, Washington

Description Based in Redmond, WA at our Bear Creek facility, this is a key End to End Experience leadership role for the Administrative Technologies vertical (within IS) at PSJH and will be primarily focused on building and enabling impactful end to end experiences for Finance Executives, Core Leaders, Caregivers at Providence. As the Executive Director, you will partner closely with Finance business stakeholders to drive the overall product strategy and align the vision and mission of the business with our technical roadmap, including feature prioritization, breakdown, and development. The scope is both broad, across the Finance business and connected, in terms of connecting multiple business processes together to create seamless and simplified caregiver experiences. This role is both enterprise in nature and startup in mindset because we are building on recent work and developing the Administrative Technologies Division of IS. This role will work in a fast past environment with constant demands for better experiences, and will require strong problem resolution, decision making, communication and partnering skills. It requires a combination of Finance business acumen, user advocacy and technical proficiency. This role requires someone to be both a leader (building, managing and inspiring a team of direct and indirect reports) and teacher (as we bring in a user centered, connected experience mindset and skillset to the organization). It requires a leader to deal with high degrees of ambiguity, have sound judgment and have the ability to impact and influence caregivers, core leaders and Executives in Finance and IS teams to drive clear strategy, product roadmaps and implementation plans. ESSENTIAL FUNCTIONS Extensive expertise in developing, building and sustaining relationships with Business and IS stakeholders. Track record of delivering impactful projects, especially financial management reporting. Experience in aligning business and IS, leading prioritization of technical projects (in alignment with business prioritization) and being the connective force for solutions that cross into and between Finance and IS teams. Builds culture that values partnerships and is responsive to end user needs. Demonstrated extensive experience in working with and enabling the Finance business teams with related technical solutions (Management Reporting, Financial close, Planning, amongst others) through implementation and support of end-to-end experiences. Experience in product delivery capabilities in both mindset and skillset to help differentiate PSJH from the industry. Leadership experience that shows expertise and capability that inspires teams in such a way as to enable a caregiver focused, high performance and high engagement team. Extensive expertise in core product management with the ability to solve complex business challenges and problems across multiple projects and programs, remove ambiguity, leverage data to make decisions, negotiate trade offs, ensure business value by identifying pain points and tracking KPIs. Leads engineering team with experiences that delight end users. Extensive experience working in, leading and delivering large and complex programs across multiple teams. Creates environment for successful collaboration, effective management of executive stakeholders, leads resolution of complex issues and roadblocks, inspires and leads quality project delivery. Demonstrated experience in leveraging the power of data, analytics, user research, user experience/support data, technical process modeling, persona development or use and connected experience to drive behavior, process and priority decisions across the team and IS. Demonstrated experience in building products and implementing process improvements that drive high business impact and caregiver satisfaction. Perform other duties as assigned. QUALIFICATIONS Bachelor's degree

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