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Insight Global Electrical Failure Analysis Engineer in Redmond, Washington

Job Description

Job Responsibilities:

Perform failure analysis on Consumer Electronics devices.

Replicate customer reported failure. Collect software logs.

Update and flash devices with new software and firmware.

Generate various test scenarios and collect failure data as needed.

Utilize diagnostic equipment to characterize failures signatures (oscilloscope, audio tester, thermal camera, microscope).

Test and disassemble devices according to engineering instructions, technical manuals and knowledge of electronics theories and components.

Isolate and Root Cause failures to module or component level.

Propose containment, corrective action or improvement solutions.

Write and present a Failure Investigation reports to cross functional teams.

Collaborate with various engineering teams (Quality, Electrical, Reliability, Software).

Organize and manage lab space including testing areas, assembly areas and other workspaces within the lab.

Receive, track and ship devices. Manage and report progress of devices under triage.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

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Skills and Requirements

Skills:

Creativity, verbal and written communication skills, analytical and problem solving ability.

Team player and detail oriented.

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Knowledge of the practical application of engineering science and technology.

Education/Experience:

Bachelor's degree in engineering required.

Experience or desire to work with consumer electronics products

Experience with testing and repair of consumer electronics

Experience using failure investigation techniques (5 Why, Root Cause Tree Analysis).

High attention to detail, hands-on and self-motivated

Proven ability to work autonomously with minimal guidance

Familiar with diagnostic test equipment such as oscilloscopes, DMMs, power supplies and other standard lab equipment (microscope, hand soldering tools).

Experience with articulating engineering solutions to both technical and nontechnical cross-functional teams. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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