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Join our new team as a Director, Learning and Development and play a pivotal role in shaping the future of operational excellence at Microsoft. As a founding member of our Continuous Improvement team, you will be instrumental in building and deploying innovative learning programs that educate and delight audiences and help to scale Continuous Improvement mindset across Microsoft. If you are passionate about continuous improvement in a dynamic, technology-driven environment, and thrive on reimagining how value gets created, this is the team for you!

As a Director, Learning and Development, you will help lead the strategy, design, and implementation of our Continuous Improvement learning and development program. You will align these initiatives with our strategic goals, ensuring they drive business success and foster a culture of continuous learning.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Responsibilities

• Program Planning and Development:  Develop, guide, and manage learning programs by identifying organizational needs, securing resources, and prioritizing work. Align learning capabilities with organizational strategy for maximum impact.

• Program Execution:  Lead the implementation of core learning programs and systems. Collect and incorporate feedback to improve content and ensure successful execution.

• Content Review and Confirmation:  Act as a thought leader in reviewing learning solutions and best practices. Ensure content meets established privacy and accessibility standards.

• Program Success Analysis and Metrics:  Use data to evaluate program effectiveness, define capability gaps, and drive learning priorities. Disseminate key performance indicators and make recommendations for achieving target metrics.

• Stakeholder/Customer Collaboration:  Develop relationships with key stakeholders to represent learning needs. Advocate for stakeholders by integrating their feedback into program development.

• Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required/Minimum Qualifications

• Vocational qualification or higher education degree (e.g., Bachelor's Degree) AND/OR 7+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management

• OR Master's Degree or equivalent AND/OR 5+ years experience in Learning and Development, relevant technical roles, business development, quota management, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management

• OR equivalent experience.

Additional or Preferred Qualifications

• Vocational qualification or higher education degree (e.g., Bachelor's Degree) AND 10+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management

• OR Master's Degree or equivalent AND 8+ years experience in Learning and Development, relevant technical roles, business development, field or sales, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management

• OR equivalent experience.

• Microsoft Fundamentals, Coaching (e.g., International Coaching Federation), Project and/or Program Management Professional, Certified Professional in Learning and Performance (CPLP), archival, or a similar certificate.

• Demonstrates commitment to career develpment and continuous or consistent learning through formal and informal efforts (e.g., change management, design thinking, management training, online courses).

• Familiarity with Continuous Improvement concepts

Integrated Learning IC6 - The typical base pay range for this role across the U.S. is USD $129,200 - $273,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $162,000 - $299,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until March 6, 2025

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .