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BCforward is currently seeking a highly motivated Customer Engineer 3 Job for an opportunity at Remote, EST work hours! Position Title: Customer Engineer 3 Location: Remote, EST work hours Anticipated Start Date: ASAP Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 03 Months. Job Type: Contract and Remote Pay Range: $65 - $70/hr. Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Top Skills: * Years of Experience Required - 5 * Degrees or certifications required - Azure 900 Certification (going for L300-400 technical depth on Azure, ideally with data skillset) * Azure - 3-5 years * Azure Kubernetes or Kubernetes specialist - 3 years * Tech support or consulting background - 3 years (nice to have) Job Description: The main function of a Customer Engineer is to tactfully handle and articulate customer critical issues and develop and present technical solutions. Job Responsibilities: * Ability to effectively recognize and adapt to change * Ability to deliver L300 and L400 technical guidance to field partners and customers * Ability to handle customer critical issues and work in demanding situations * Risk analysis and remediation planning for service and support delivery * The ability to read/interpret the needs/wants of customer technical leaders and internal client Customer Experience Program Managers, Engineers, and leaders * Ability to tactfully handle and articulate customer critical issues and work in a high stress environment * Growth mindset demonstrated by self-directed learning in a rapidly changing environment * Have a minimum of 3 advanced Microsoft Azure certifications, such as AI-102, AZ-104, AZ-204, AZ-305, AZ-400, AZ-500, AZ-700, DP-100, DP-203, DP-300, DP-500, SC-100, SC-200, and SC-300 * Maintain and execute on a learning plan to stay current on strategic and high demand Azure services on an ongoing basis, backed by Microsoft certifications Skills: * L300-L400 technical depth in multiple Azure cloud services * Experience in the enterprise customer arena * Customer engagement skills * Excellent written, oral and presentation skills * Troubleshooting knowledge & skills * Passion for new innovative technology and drive customer transformation * Demonstrate effective balance between operations and technical acumen Qualifications: * Experience working with fast paced customers, ideally Startups and ISVs, providing technical and solution enablement delivery * Bachelor's degree (or equivalent experience) and technical expertise in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred. * 5+ years' experience * Proven reactive and proactive services and support delivery experience * Demonstrated ability to be flexible/ adaptable in exercising judgment in a changing environment and to manage competing priorities * Proven ability to learn business processes quickly and to work well with business partners at diverse levels within the organization * Ideal candidates will have expertise in AI, SaaS, Cloud Native, and/or cross-cloud scenarios and technologies Benefits: BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About BCforward: Founded in 1998 on the idea