Job Information
South Lake Union Hotel LLC dba Astra Hotel Seattle Server - Astra Hotel, Marriott Tribute Portfolio in Queen Anne, Washington
Description Wage - \$18.69/Hour ESSENTIAL JOB DUTIES: Greet the guests, take all food and beverage orders Follow all brand standards set forth by Marriott Brand Standards Follow standard operating procedures for servers Answer restaurant calls as needed Deliver food Ensure cleanliness in your station Maintain a clean dining area at all times Responsible for receiving all payments and proper cash, CC and Room Charge procedures Perform necessary opening/closing and side work duties Prepare food items for guests Ensure all equipment is in operational order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction Be a Team Player and encourage the teamwork attitude among staff Attend department and inter-departmental meetings Notify management of any pertinent information related to shift activities Be knowledgeable in all hotel emergency procedures Ensure areas are free of safety hazards and performs all duties in a safe and efficient manner Ensure total guest satisfaction Follow supervisor\'s instructions and perform other duties as directed or assigned Be knowledgeable regarding hotel activities including groups in house and VIP guests Benefits: Medical (Anthem) Dental (Aetna) Vision (VSP) and Life (The Hartford) Voluntary Benefits including Accidental, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford) Accidental Death & Dismemberment Insurance Voluntary Short & Long-Term Disability 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica) Vacation and Sick Pay (Seattle PSST) Wellness Works Program \$10 meal credit / per day worked Education Assistance Program Commuter - 40% subsidized Room Discounts with any Marriott Brand Hotel (31 different brand globally) Additional Room Discounts for select hotels within portfolio Two pairs of slip resistant shoes a year JOB REQUIREMENTS: High School Diploma or GED equivalent At least 1 year customer service experience Prior experience as a server required, preferably in a fast-paced environment and/or hotel Washington Food Handler Permit Micros systems knowledge a plus Astra Seattle is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call (206) 348-3125 or email Deanne Shawley at to let us know the nature of your request. Astra Seattle is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call (206) 348-3125 or email Deanne Shawley at deanne.shawley@astrahotelseattle.com to let us know the nature of your request.