Job Information
Washington State University Student Success Specialist, Passport to College in Pullman, Washington
Student Success Specialist, Passport to College
Available Title(s):
1480-YN_ADMINPRO - Student Services Professional
Business Title:
Student Success Specialist, Passport to College
Employee Type:
Admin. Professional (+) (Fixed Term)
Time Type:
Full time
Position Term:
12 Month
Position Details:
The Opportunity:
Washington State University's Passport to College is a project of the Office of Academic Engagement (OAE), funded by the Washington Student Achievement Council. The Passport Program supports engagement, persistence, and graduation of eligible students and fosters an institutional climate supporting the success of students who have experienced foster care and homelessness. The program provides academic support, emergency grant aid, financial education, and mentorship for program participants.
You will be responsible for the supporting day-to-day logistics and services of a major program and student success initiative focused on supporting retention and success of the increasingly diverse population of students pursuing an undergraduate degree who have experienced foster care or homelessness. Working alongside project leadership to provide support, major responsibilities include: advising and counseling of students; developing and executing student programming; supporting project leadership in liaise with internal and external constituents; monitoring student services; and supervising a team of undergraduate student workers. You will be charged with carrying out the mission and strategic plan of the organization through effective and efficient coordination of operations and the development of opportunities.
Individuals who have experience overcoming barriers similar to those experienced by the target population are encouraged to apply.
OAE offers a hybrid model (some remote days and some in-office days) for professional employees dependent upon job responsibilities, employee experience, and department needs. We recognize the benefits of flexible working arrangements, as well as engaging with our students and colleagues in-person. Please note that we are located on the Pullman campus and this position requires in-office collaboration 3 days/week. The requirements of this position are not able to be accomplished with a fully remote schedule.
Required Qualifications:
• Positions require a Bachelor's degree and one (1) year of professional work experience in student services. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.
• Knowledge of and experience working successfully with students and stakeholders
• Knowledge of and experience with programming, student services, and assessment.
• Broad knowledge of and work experience with student transition issues and retention related to the target population.
Preferred Qualifications:
• Master's Degree in related field
• Experience with programs serving the target populations.
• Conflict and crisis management experience.
• Knowledge of and ability to work effectively and positively in a highly collaborative environment.
• Well-developed written, verbal, organizational, time management, and interpersonal skills.
• Extensive problem-solving and decision-making skills.
Additional Information:
Area/Colleg