Job Information
Washington State University Student Services Coordinator/Advisor 1 or 2 in Pullman, Washington
Student Services Coordinator/Advisor 1 or 2
Available Title(s):
1481-YNADMINPRO - Student Services Coordinator/Advisor 1, 1482-YNADMINPRO - Student Services Coordinator/Advisor 2
Business Title:
Student Services Coordinator/Advisor 1 or 2
Employee Type:
Admin. Professional
Time Type:
Full time
Position Term:
12 Month
Position Details:
The Opportunity:
As the Student Services Coordinator/Advisor, you provide academic advisement for prospective and current graduate students within the Engineering and Technology Management (ETM) program, which is an online graduate masters and certificate program within the Voiland College of Engineering and Architecture. You provide administrative support to the Program Chair, collaborating with them regarding policy decisions and assisting with data acquisition and analysis. Responsibilities include, but are not limited to, performing advanced-level advising in the areas of academic planning for graduate students in ETM; implementing systems and methods for maintaining student records; tracking student progress toward degree completion; interpreting degree, Program, College, Graduate School, and University requirements, policies, and procedures; making updates to graduate student resources as needed to reflect current information; developing and participating in student workshops, orientations, and recruitment activities; functioning as a liaison with ETM faculty and students, supervisors, and internal and external constituents on all issues regarding the Graduate Certificate/Program; provide assistance in developing unit policies, procedures, and methodologies.
Required Qualifications: Student Services Coordinator/Advisor 1
• Positions require a Bachelor's degree and two (2) years of professional work experience in student services or related education/experience. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.
• Demonstrated excellent verbal/written communication and interpersonal skills.
• Experience with academic advising and related issues.
• Demonstrated ability to work effectively with diverse student populations.
• Demonstrated ability to work effectively and positively in a diverse team environment.
• Demonstrated ability to extrapolate and tabulate data from online databases.
• Proficiency in educational technology and student information systems.
• Demonstrated ability to prioritize job tasks effectively.
• Excellent leadership and team management skills.
• Ability to multitask and prioritize in a dynamic environment.
• Strong problem-solving and decision-making capabilities.
• Commitment to student success and academic excellence.
Required Qualifications: Student Services Coordinator/Advisor 2
• Positions require a Bachelor's degree and three (3) years of professional work experience in student services or related education/experience. Experience leading or directing the work of others. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.
• Demonstrated